South Cleveland Hotels

"Room was clean. Basic Continental breakfast (we didn't eat it). Staff, at check in, made us verbally agree to no smoking or vaping in building (we aren't users anyways), but we smelled weed in hallways, and a young woman was smoking weed at the back door. We had gone to our car one evening to figure out where to get dinner, and a woman who looked EXACTLY like the front desk clerk stared at me for 15 minutes from a chair in the lounge area. When we returned, and I called her on it, she denied it. Very, very odd."

"Was nice"

"The room was okay, the bed was comfortable, the property was quiet. We registered for a assessable room with a roll in shower and did not receive this. The bathroom was very difficult to use for a mobility impaired person and that was why we registered for the room that we did, so that was a bit disappointing but it was just a quick overnight stop."

"Parking was challenging because the hotel shares parking with a mall and restaurants which were very busy maybe due to arriving around dinner time on Saturday. Upon arrival there was one bath towel in the room when we had two registered guests. Requested additional towels and they were delivered. Otherwise, the hotel and staff were as expected. "

"The staff were so kind and helpful. My son enjoyed the pool and dinner options. The breakfast was hot and fresh"

"I want to start off by saying the staff here was amazing. However, the pictures of the rooms are slightly misleading. It looks as if the beds are in a separate room apart from the kitchenette area in the pictures (they are not). The building is sharing a parking lot with a Super 8 (not that that's the end all, be all), they're genuinely separated by one thru lane between the buildings. They don't have an ice machine (had to go to the Super 8 for ice). The first room we were given had to be switched because the curtains were ripped off the windows and laying on the couch in the corner. The AC unit in our second room was hanging off the wall, but still worked. The room phone didn't. We just said screw it and stayed lol It wasn't the WORST hotel I've ever booked, but it definitely could use some love from management/corporate."

"This hotel is advertised as a 3 and 4 star hotel. (2 different sites) With that said, you expect a bit more for what you're paying for. I had a few concerns that may not be a really big deal but I just didn't expect them from here. Breakfast was not very appealing. Instead of fresh eggs and potatoes, they scoopped up the remaining items and put them in a paper bowl for the patrons. Not to mention the sloppy display. During the breakfast, bug control sprayed along all cabinet bottoms. Not cool. Items in the room were either broken or in disrepair. The dishwasher wasn't emptied from the last person who stayed there. Mold in the shower The curtains falling down. The iron board cover falling off. The strap on the luggage bifold was broken. TV remote broken. Dog hair on the sofa. (Didn't get the best picture of that because i cleaned first) Not what I expected. You make the call."

"Nice suite, great included breakfast and cocktail hour in lounge. Nice having Ruths Chris steakhouse attached and food options around. Great location, decently clean and great amenities. "

"Staff were super friendly. Place was nicely updated and spacious. Would definitely stay there again!"