South Hartford Hotels

"The ENTIRE hotel needs a BIG RENOVATION. It hasn't been touched in over 25 years since it's opened. If it has, it didn't last very long. Bathrooms are dirty and falling apart. Mattresses have HUGE depressions in them from being so old. Curtains are stained, ripped, broken and dusty. Hallway rug is ripped and stained. There is dust in the lobby from floor to ceiling. The ceiling lights haven't been clean in what looks like years. The food establishments serve barely warm food and get the orders wrong consistently. Food PRICES ARE OUTRAGIOUS! $12 FOR one regular hot dog!!! INSANE!!! Hotel staff are polite and nice. Indoor water park is a waste of your time. Not enough tunes for people on the lazy river. Floor is dirty and slimy, an athletes foot haven! The staff cannot control the unruly kids. Lifeguards act weird. They dont seem to understand basic requests or complaints. Im not saying this to be mean or not PR, but the lifeguards seem to be severely autistic. With head twitches and odd behavior. They cannot communicate to you very well and seem just completely overwhelmed. Hence the unruly kids. Certainly NOT SAFE for aquatic supervision."

"I got charged even though I paid ahead"

"The king size mattress was the worse mattress I ever slept on"

"It was a wonderful stay. Great food at the restaurant and professional staff! Thank you - will visit again"

"Very good 👍👏"

"Room was clean. Staff was wonderful !!"

"Enjoyed our stay. Front desk had some difficulties finding our pre-paid reservation through Expedia. "

"Clean room the view was beautiful "

"They were working on the property getting it ready for the busy season, but overall it was clean"