South Holland Holidays

I wouldn’t say a 5 star hotel I would say 3.5 because their was no microwave access in room or no where on property no valet parking had to park across the street in self parking deck for $55 per night and it wasn’t throughly explained how parking went in parking deck so we end up paying extra for parking plus the $55 per night. They only give you 10/15 min to park in front of hotel to unload and load. There were no robes in room, tv was hard to work, covers on bed was paper thin. You cant bring breakfast upstairs you have to be seated.

The staff was super friendly and accommodating. The rooms were immaculately clean, and the spa was amazing

Clean room and amenities

I stayed 5 nights total, 4 nights in a two BR, 1 bath with a balcony and the last night in a one BR. The 2BR was great. It faced East, received a lot of sunlight, was clean, modern and the bed was very comfortable. The gym had what I needed too. actually liked sleeping with the sound of the el nearby because I used to live in the area. I did not give it 5 stars because the walls are super thin. Someone had a party next to me and it was impossible to sleep hearing voices straight through the walls. Being a newer building, I don’t think the best quality appliances or fixtures were chosen. My ice machine wasn’t working and the heat/fan only worked in certain areas in the 2BR. Additional lighting should be added. The 1BR shower fixtures and drain needed some attention. That said, Mihajlo and the front desk staff were very helpful and attentive and helped me with whatever I needed. The 1BR seemed more like a studio to m. I’d prefer to book directly through Level, but it was a better price with Expedia. I still thought it was pricey but I was overall happy with my stay.

Great location, clean hotel