South Lancaster Holidays

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

Everything was great 👍

I have stayed at this hotel previously and am pleased with improvements made by Eurostar. The lobby is nicer with the breakfast room moved behind the reception desk instead of in middle of lobby. There is plenty of seating now, and the staff was great, friendly and helpful. Matt in particularly gave us some great recommendations. The rooms are fine with comfortable bedding and newer TVs, could use a few more bathroom amenities, hot water very slow in getting up to 7th floor. But I was glad to see that they had finally placed coffeemakers in the rooms with a variety of pods. The location is wonderful, so much within walking distance; I will definitely stay there again.

Great experience, serene environment.

Room was incredibly dated, especially the bathroom. Rug was frayed and there was an old school corded phone next to the toilet. Not what I expected from a “luxury” hotel. Soap, shampoo and conditioner were in tacky plastic white containers that had visible residue where they get filled. Bed was really comfy and staff was helpful, but the room needs some refreshing.