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"Good."

"Great location. Hotel was clean and comfortable. Staff were very friendly and welcoming. Only problem is that I paid for parking ($92) with my reservation thru Hotels.com and now I see on my credit card that the hotel also charged me for parking. Now I have to fix that problem. "

"Yes great Hotel everything was perfect"

"Best pool in Chicago! Clean, comfortable, and very friendly staff. Great location. A family favorite every tine we stay in the city!"

"Great hotel "

"I love staying here. Great View. Staff is friendly. "

"The hotel is well kept: clean, no bad smell, updated, and clean. The staff at the happy hour and breakfast were all professional, friendly and hard working. The room was clean and nice. The w"

"Everything was soooo amazing, especially the staff"

"This hotel is located right in the heart of downtown Chicago. I booked the Superior room with a view of the river walk. My room had a refrigerator and a microwave. The view was perfect to see the fireworks. I was there for NYE. The hotel is surrounded by restaurants, shopping, and steps away from the river walk. The hotel employees were helpful and friendly. Also, if you take the Big Bus to see the city, pick up is across the street from the hotel. The largest Starbucks in the world is within walking distance of the hotel. The price was great!! The only con is the rooms could use some updates, but I would recommend this hotel to friends and family."