South Wales Hotel Guide - Luxury Hotels in South Wales, Wales

"Fantastic stay would highly recommend and great service from all the staff, great location "

"August 2025 From booking on line, personal visit two days prior to stay to pay bill, check in, room, breakfast and check out and hopsitality has been excellent throughout. All staff I met at reception Wednesday 6th, Friday 8th and Saturday 9th, restaurant staff on morning of Saturday 9th and to the unseen domestic staff on floor 10 this weekend - Thank you for your efficiency and demonstration of excellent Teamworking within Cardiff Clayton Hotel and for my personal stay. To quote Mr Arnolde Shwarzenegger "I'll be back" and will be promoting Cardiff Clayton Hotel and Hospitality Team to my family, friends, and professional collegues for a stay/Cardiff trip."

"Convenient for the show that we were going to @ the Millennium Centre. Very friendly staff & clean & comfortable room. Will use again in the future. "

"Fabulous stay as always "

"airconditioning does not work"

"Nice clean hotel, friendly accommodating staff"

"The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing."

"Nice spot"

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "