Southeast Austin Hotel Guide - Hotels with Air Conditioning in Southeast Austin, Austin

"Y"

"Breakfast was good but too short because we had to leave on the airport shuttle. We noticed that the breakfast set up was the same as at our previous hotel the Best Western in Temple TX. The staff was very helpful with finding a place to order dinner. Her directions were good and our pizza was delicious. "

"I would never stay at this property again or recommend it to anyone looking for temporary housing. The experience was horrible from start to finish. Every time I tried to open my room door, it would take 3–4 attempts just to get inside. On top of that, there was constant knocking noises 24/7. At first I thought it was construction outside, but the noise was actually coming from somewhere around the bathroom area and continued all through the night — even at 1–2 AM. It was extremely annoying and made it hard to rest. The only male staff member working there was also very rude and inconsiderate. I was recovering from surgery and had a catheter in, barely able to move around. The first night there wasn’t even any toilet tissue provided. Later when I needed clean towels, he made me go all the way upstairs to bring down the used towels. After I struggled to do that, he refused to take them because he thought there was blood on them, when it was actually pink surgical soak from my recovery. I even explained that one towel may have had blood on it, but he still made me go get it just to refuse it anyway. I ended up throwing it away myself. Overall, the stay was stressful, uncomfortable, and completely lacking compassion or professionalism."

"During our four-day stay, the hotel ran out of sheets and towels - how does that even happen? They shut down the elevators because of a rain storm. The in-room iron stained their pillowcase (because I was smart enough to test it on the pillowcase before trying it on my shirt). The continental breakfast was lacking, although a young girl did inform me that they were the best pancakes ever. The dry bagels (no cream cheese or butter) were fine, but definitely needed a spread. The eggs were powdered. The sausage was good, but spicier than reasonable for a crowd of strangers. There were huge bowls of something, maybe yogurt, that no one was eating because it was at room temperature (single-serve containers in the fridge would have been great). The balcony doors to both of our rooms were extremely difficult to open. The Internet was out throughout our stay, so no WiFi and no streaming on TV. The bathroom was very small. We had an unfortunate spill on the bed and were told there were no sheets or towels available to clean it up or remake the bed. The desk clerk was disinterested and unbothered. My husband insisted that at least they could take the sheets and towels from an unoccupied room, at which the clerk offered to move us to a new room. It was a pain to move all of our things, but it was better than nothing All in all, it was a passable place to sleep for the night, but not much else. The attached restaurant was very good. We would return to the restaurant, but not the hotel."

"Room was clean and staff was great"

"Room was very clean and staff were very friendly..breakfast was good… but need a real coffee machine …"

"I was not made aware that the pool was not open during my stay. I went to this hotel for convenience and amenities which to find out there was none. I was very disappointed "

"Best pet friendly place in Austin. $75 for entire stay, we have 4 dogs, most places limit or charge extra daily. Staff were fantastic present and helpful. Facility was quiet with in house bar and patio."

"Everything was amazing. The staff was helpful and accommodating."