Southeast Jacksonville Hotel Guide - Hotels with Parking in Southeast Jacksonville, Jacksonville

"The pool was out of service, the shower water kept changing temperature, and the shower drain was clogged."

"Nice, clean , safe and friendly staff "

"The bed was lumpy and it felt like it had a divot from way over use. The pillows were also Lumpy and flat. We were put into a handicap room which we did not need and the shower was way too low for someone who stood in the shower to use"

"The staff was helpful and I pleasant. We enjoyed our stay. They property was clean and the breakfast was good. We would definitely rebook."

"Room was really nice and comfortable, very clean."

"Not a bad place"

"I rarely leave negative reviews, but this experience was frustrating from start to finish. Four days after I checked out, the hotel charged me for my room a second time, plus an additional random charge on top of the room cost and the incidental hold that was already expected. What made this even worse was the complete lack of answers or accountability. I spoke with two managers, a front desk employee, and eventually the General Manager, and not a single person could explain why these charges appeared. Instead, I was repeatedly told the money was “just being held,” despite the fact that the funds had already been removed from my bank account. The most disappointing part was the interaction with the General Manager. Rather than taking the issue seriously or attempting to resolve it, he was condescending and sarcastic. He even suggested I contact my bank because apparently the bank had somehow “randomly charged” me to give the hotel money, which made absolutely no sense and felt dismissive and insulting. Mistakes can happen, but how a hotel handles those mistakes matters. I would have appreciated transparency, professionalism, and someone actually taking ownership of the issue. Instead, I was treated like my concerns were an inconvenience. Based on this experience, I would not stay here again or recommend this hotel to others."

"Great place to stay. Quiet"

"Floors need mopped they were dirty when arrived"