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"Service in cafeteria was very good. "

"An excellent hotel across the street from the Guggenheim (great view from the room). Fantastic concierge service: Needed to book a bus to Donostia/StSeb for the day but had trouble with the Avanza website (and my poor Spanish) - Virginia set me up the day before with instructions on where to find the bus. Perfect location, very nice amenities. "

"Excellent "

"Great hotel in the central location"

"Location is great for walking to beaches, restaurants and all major tourist attractions. Rooms are modern and clean. Great breakfast buffet. Staff were very friendly and helpful. Nitpicking: no facial tissues provided."

"Got a room on 9th floor and it was modern, airy, spacious, quiet, and clean. Above average for what I paid. Comfortable bed. Nice having a little fridge in the room as well. Hotel location worked out perfectly for me. Close enough to walk to Guggenheim, museum, Old Town, but not so close to tourist sites that prices are high. Many cafes, grocery stores, and other useful services right in the neighbourhood. Not knowing Bilbao when I booked, this ended up being the perfect location for me to explore the town and avoid most of the tourist congestion. Would definitely choose to stay here again. Only caution is that it’s near the football stadium, so if there’s a match on it can get very busy (and noisy) in the area."

"Excellent all around "

"It was my first time in Bilbao and what a great place to stay. The room was beautiful and the bed so comfortable. Breakfast was amazing. Great selection. "

"Fabulous stay with exceptional staff who gave us great information on transport links and places to dine. Would highly recommend this hotel. "