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"The location can't be beat. You'll find yourself right in the center of everything, yet it's quiet and safe. The staff is courteous and helpful. The in-room dining menu is competitively priced. But the room itself, though clean and comfortable, left a bit to be desired. The bathroom door slammed shut behind me. One of the sliding closet doors was stuck, leaving half the closet unusable. The ice bucket didn't work. Considering how much the room cost, I expected better. Still, I'd stay here again. The location and staff are that good."

"Friendly staff and very clean!"

"I did not use it and they still charging me, even if I told the receptionist that was a double reservation to cancel the one for Expedia but still charging me"

"Valet parking was easy, reasonably priced. The room was very comfortable. We were upgraded to a suite. The A/C kept the room cool, "

"Room was clean but dated as I was in the Tower. The staff were very helpful and check in was easy. I was very early so I stored luggage and went about my day. I was called when my room was ready which was nice. The shuttle to and from the parks were great!!!!!! I’ll stay again!!"

"Terrible customer service. DO NOT STAY HERE. World class scammers. Wouldn’t wait 20 mins extra so we could check in late at night after we had already paid. "

"Great stay and friendly staff"

"I loved this place. It was a great walking distance from Downtown Disney and the beds were pretty comfy. The shower was also nice and the room was pretty spacious."