Southern Vietnam Hotel Guide - Hotels with Parking in Southern Vietnam, Vietnam

"The hotel is modern, clean and in an ideal location for airport convenience. There are other food and shopping options nearby. The pool and roof bar terrace are wonderful, with reasonably priced food and drinks and helpful, friendly staff. The highlight for me was the amazing customer service supplied by front desk staff. I had to buy a new suitcase and found one online that I wanted to purchase. I needed the case that day as I was flying out the following morning. I do not speak Vietnamese and could not process the order myself as the site did not recognise my overseas telephone number. A staff member used his own phone to communicate with the seller and to ensure I received the case later that day with it being delivered to the hotel. There is no way that I could have done this without the superb customer service I received from this staff member. He even communicated with colleagues to ensure that staff arriving for the next shift were aware of the upcoming delivery after he had left for the day. I am extremely impressed and grateful for the service I received- it was exceptional."

"Great staff, and the breakfast is endless. Amazing super large pool, and the seafood BBQ on Tuesdays is a must. Overall good hotel to stay in. "

"Fantastic staff Great location beautiful room "

"Excellence in everything, will come back"

"My favorite, super convenient and beautiful design "

"This place can’t be 5 star resort. I would say 3.5. By the pool - No wi-fi connection, - No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening. Room - they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum, - more than half of the electrical outlets had something stuck inside and could not be used, Restaurants - overall really pricy for Vietnam if you didn’t go for all inclusive package. - 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet, - Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly, - Spanish restaurant has more options but just ok quality, - Burger/ street food restaurant is the place we used the most. Lots of options and good quality. I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc. Rather go back to Phuket or Bali on my next beach holiday."

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."

"Great location"