Jacksonville Hotel Guide. Hotels in Southpoint, Jacksonville, United States of America

"We have a mini fridge but didn't have a microwave. We wanted to warm up leftovers but when we called the front desk they said they would bring one up but it would cost $20 We just threw the leftovers away when we left."

"Nice hotel and was a good location for us. I thought the queen suite had a couch but it didn’t. It did have a table with two chairs and a nice kitchen. The room was nice but didn’t smell fresh but we opened the window and did our Lysol spray and it was fine. Our bathroom needed cleaning and we told the staff and they were there fast and handled it. The bed was fine not too soft or hard. The coffee was fresh in the morning and staff was nice especially the young lady who checked us in. It’s no sidewalks outside of the hotel so you have to walk on the curb/gutter which wasn’t bad because the roads are wide. "

"The service was great"

"The bed was keep sounding like it was broken "

"Outdoor bar great. Staff friendly. We got a great upgrade simce our room was not ready yet at 3pm"

"The staff was Awesome. The hotel is dated and there was a stench in the hallways and room. My bathroom sink only the hot water worked snd the shower was draining extremely slow. However the room and hotel common areas were clean. "

" Very disappointed with check-in. We did arrive at 230 for 300 check in at 400 we were still waiting and was told they were waiting for rooms to be ready. After multiple times inquiring about room we were told they would upgrade and gave us room on 6th floor. A few of the check in agents were not very friendly. Breakfast staff was great. Facility was clean. "

"Yes one of the best breakfast ever, room was very clean and staff was very helpful and professional especially the guy at the front desk. "

"The front desk staff was absolutely amazing!! Specifically Ms. Shameka and Ms. Stephanie. They were so polite and helpful as soon as I walked through the door. The overall look of the hotel is gorgeous. The rooms and amenities are all very clean. I’d totally stay here again if i’m ever in the area. "