Fort Wayne Hotel Guide. Hotels in Southwest, Fort Wayne, United States of America

"The lady maintaining the breakfast worked her butt off! She was the only one working the breakfast!"

"This place was great! Location, staff, rooms, cleanliness! It was fantastic! I travel a lot here for work and this will be my property I stay at moving forward. The bar and pool area is wonderful as well!"

"The staff was very helpful. The building had issues with their key system and during my 4 day stay I never had a room key. They staff would have to let you in your room which meant I didn’t go out much because of the inconvenience. The website advertised an airport shuttle which is why I choose this hotel over the others and when I got to the airport I found out it had been discontinued some time ago. The “Suite Shop” where you would normally get a quick something to throw in the microwave after restaurant hours was not stocked at all. Not a single item was in the cooler. Lucky for me they had mac and cheese. The staff through it all was amazing. Never seemed bothered or burdened by needing to take you to your room or help with your bags."

"Breakfast good staff nice"

"Room was clean"

"Clean, comfortable room. Great location, easy to walk everywhere. Restaurant and rooftop bar both had good food and good service (and a pianist at dinner)."

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning."

"Staff are very attentive and willing to help. The rooms are clean and very spacious. For a continental breakfast it was quite appealing."

"I hope to forget about this place forever. The staff has ruined my stay by making a mistake in my reservation and ruining my son’s graduation day for me, the room service doesn’t not care about Do not disturb signs and ruined a very important work meeting for me by literally breaking into my room. I will skip mentioning breakfast, amenities and other minor things. Associating itself with Hilton is a misleading claim."