Soutice Holidays

Everything was wonderful

I loved the location of this hotel. It was close to everything but on a really quiet street. It’s a beautifully renovated historical building with great amenities. I appreciated the Nespresso machine, fridge and ample hot water. I would have definitely preferred a room with an actual shower (bathtub with hand wand), but this is my only complaint.

All perfect really just quite small rooms and rubbish TV channels no options. But spotless and quiet high end products and furniture.

The service was friendly and helpful. The room was a good size, clean, with a comfortable bed, complimentary in-room coffee, tea and water was provided. My room faced an interior “courtyard” and was very quiet. The breakfast buffet was very good with a wide range of options provided. Location, It’s about 10 to 15 minutes walk to the old town, convenient and a lovely walk from the other side of the river toward the Charles Bridge.

Over all its a good hotel. Lots of staff. Property is a bit dated, but clean and oveall well kept. Breakfasts were just amazing: excellent variety ans very good quality food! They cleaned our room daily. A bed was comfortable. Here what i didn’t like: few day before my arrival I spoke to Expedia representative and asked her to help me to ensure we have two beds in the room. I actually tryed to communicate with the hotel myself for a couple of weeks beforehand, but never received any replies. The rep told me she spoke to them, and everything is confirmed. When we arrived and during the check in, i clarified once again, and was assured there are two beds in the room...and gues what...it was one kind bed and a tiny strange couch where only a small child may fit potentially. This was ridiculous, as when i went and asked at the reception, the repl was: technically there are two beds in the room. And they couldn't do anything to help. Finally, beware that a pool and saunas are NOT included in your reservation ( despite Expedia advertising it as a hotel with a pool), and costs 20 Euros per 2 hours....absolutely ridiculous.