Spitz Hotels

"Melk Abbey is stunning place"

"Excellent location on the centre of town, convenient for all amenities and the magnificent Abbey and Monastery. "

"Stayed 2 nights. Positives: Late arrival (22:30) was accommodated despite reception normally closing at 21:00 — appreciated. Good breakfast. Comfortable beds. Nice views from the property overall. Negatives: Pool access: key card did not work; when raised, staff insisted it did rather than resolving the issue. Room facilities: no tea/coffee, no water provided, and fridge not functioning. Ventilation: no effective ventilation, making the room uncomfortable in warm conditions. Temperature control: central heating still active with no ability to adjust, despite ~24°C outside. Bathroom: bath only, no shower — not practical, particularly for elderly guests. Room quality: no balcony, view onto car park, and overall lack of comfort or atmosphere (minimal décor, dated feel). Room allocation: the room felt like one that is used less frequently, raising questions about consistency in how rooms are assigned (e.g. weekday vs weekend stays). Overall: At ~€240 per night, the experience does not align with a 4-star standard. While higher-category rooms (e.g. suites) may meet expectations, the “standard” rooms fall below the minimum level of quality and comfort expected at this rating. The issue is not luxury—it’s basic functionality and comfort (temperature control, ventilation, working amenities, and responsive service)."

"Good location ..clean property .. nice staff"

"Clean and modern room. Awesome process to check in. Everything you need to explore the area."

"Nice clean and modern but a little clinical "

"Thank you for the wonderful experience "

"The staff of the reception was very kind, attentive, immediate action and ready to help with any question we had. For example at the checkin we asked for an iron and when we went to our room, the iron was there already. The staff during the breakfast was also very nice. The food was good. It is a good location. We were able to go for a nice walk + many facilities nearby. We have already plan to go back to the hotel next year. We hope in the future there will be a little fridge and a kettle in the room. We recommend the hotel to anyone going to Austria "

"Excellent location, charming place and would definitely recommend staying during the fall (however be aware of the date that hotel shuts down as the services are cut) upshot is that there are less tourist from bus, boat arriving during the end of the season"