Splash Kingdom Family Waterpark

The location was good, the included valet parking was also very nice. There was no on-site staff that I could find. Anything you needed you had to do by phone. Overall it would have been a good visit if not for the fact that I felt like I was being scammed the whole time. The room I reserved and paid for online was not the room I was assigned. While it was decent, it wasn't nearly as nice as the one I rented. When I called about it I was told that the people who had been in that room the previous day had decided to "extend their stay". I get that. What I don't get is why they couldn't say to those people "we'll have to move you to a different room because the one you are in has another family moving into it tomorrow". They had one other room with the same layout that the told me would be available the next day. When the next day came, it turns out the people in THAT room has also, magically, decided to "extend their stay". No compensation, no partial refund, just "Thank you for paying for the really nice room and staying in the 2nd tier one instead. Have a nice day. Don't forget to give us a great review online." Right. I feel like it was a bait and switch. I have no confidence that the nice room I reserved even actually exists.