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Reviews of Hotel Zagreb

2 out of 5
Hotel Zagreb
Put Duilova 23, Split

Reviews

6.8
Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 9 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near city bus. Nice hotel but some services not operating due to off-season. Good breakfast, broken showerhead in bathroom.
Stayed 2 nights in Sep 2023

6/10 Okay

Marilyn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Situated near a quiet beach. Beautiful views from room
Stayed 4 nights in Sep 2021

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, hotel is in quiet place and one can have a good sleep but still close to the beach and other things. Also the room was clean and food is delicious. Would definitely come back! :)
Stayed 1 night in Aug 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Croatia Road Trip
Great check-in guy, smooth and quick. Great parking directly out front. Nice balcony room. Elevator was a plus. It's an old Soviet style that would use a facelift. Good Wifi. Good A/C. Nice balcony lots of wall outlets, Bathroom semi-updated. Good breakfast with plenty to choose from. I would return. Dan
Stayed 1 night in Jul 2021

6/10 Okay

Ruth

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic but clean
If you want very basic but clean, within a few minutes walk to the sea, you could do worse than Hotel Zagreb. However, don't expect modern, updated or fancy. This hotel is very basic! And very tired...needs a complete overhaul. However, the bedroom and bathroom were very clean, the coffee was good (the rest of the breakfast was not) and the receptionist who checked us in was lovely. Ideal for a late check in and early check out!
Stayed 1 night in Sep 2019
Response from Reception on 5 Nov 2019
Dear Ruth, thank you for great compliment on our staff, cleanliness of rooms and good value for money review. We try every year to update some part of hotel, and we strive to improve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Recepetion on 5 Nov 2019
Dear guest, hank you for great rate.

6/10 Okay

Phil, Telford, shropshire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Duilova region stay, late August stay 2019
Friendly welcoming staff and catering staff very accommodating too when you've been out of the day and need to eat. In general the facilities in hotel very basic and local area is badly in need of modernising and beach by back of hotel in particular, it needs some facilities come on folks its 2019!
Stayed 7 nights in Aug 2019
Response from Reception on 5 Nov 2019
Dear Phil, thank you for your great compliments on our reception, bar and restaurant staff. We are updating parts of hotel every year, and strive to improve our offer.

2/10 Terrible

Hooman

Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Reception on 5 Nov 2019
Dear guest, We are updating parts of hotel every year, and strive to improve our offer.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unterkunft war okay. Leider gab es nun Frühstück, keine Abendessen oder ein vernünftiges Bistro im Haus.
Stayed 7 nights in May 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra
Stayed 4 nights in Sep 2021

6/10 Okay

Tonci

Stayed 1 night in Sep 2021

8/10 Good

Francis, Moirax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

8/10 Good

YOHANN

Liked: Cleanliness, room comfort
Hôtel assez ancien, correct
Bien pour un passage d'une nuit, hôtel correct, propre mais sans charme, en rapport avec le prix payé. Réception sympathique
Stayed 1 night in Sep 2021

10/10 Excellent

Laureano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó el Adriático
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Point fort: Vue sur la mer Point faible: Hotel vetuste, petit déjeuner sommaire
Stayed 1 night in Aug 2021

4/10 Poor

Jens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig hygiejne
Utrolig dårlig hygiejne, og ingen beskyttelse mod Covid-19. Vil absolut ikke anbefale at man spiser der med det hygiejne de har. Værelserne var fine… Kan sagtens bruges til overnatning, men også kun det..!
Stayed 4 nights in Aug 2021

8/10 Good

Timo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das freundliche und stets hilfsbereite Personal und die gute Sauberkeit im Hotel sind die zwei Hauptkriterien, welche am meisten positiv zu bewerten sind. Außerdem ist die Lage super und nah am Wasser und Stränden gelegen. Leider ist das (Zwei-Sterne) Hotel in großen Teilen sehr heruntergekommen und nur teilweise renoviert, was den Gesamteindruck leider drückt. Zudem ist das Frühstück und Abendessen eher spartanisch gehalten. Es gibt nicht viel Auswahl. Alles in allem aber für die Anzahl der Sterne und den Preis durchaus zu empfehlen. Mehr als eine Woche würde ich persönlich dort aber nicht verweilen wollen.
Stayed 7 nights in Aug 2021

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad precio top
Es un hotel que está alejado del centro pero quitando eso está bien. El desayuno correcto. Cerca de la playa. Por ese precio no se puede pedir más
Stayed 1 night in Aug 2021

10/10 Excellent

Felipe

Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Hotel was schoon en het personeel heel erg vriendelijk. Wel een beetje oubollig interieur maar mocht de pret niet drukken
Stayed 4 nights in Jul 2021
Response from Hotel Zagreb on 23 Jul 2021
Dear guest, Thank you for your review. We are glad that your stay was pleasant and we hope that you will come to us again. Kind regards, Reception Hotel Zagreb

10/10 Excellent

Sebastiano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Hotel Zagreb on 19 Jul 2021
Dear guest, Thank you for your good ratings. We are glad you had a nice time and we look forward to seeing you again. Kind regards, Hotel Zagreb Reception

10/10 Excellent

Andrijana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Alter Hotelkomplex der teilweise betrieben wird. War bestimmt mal ein chicer Ort, aber mittlerweile verfällt alles, besonders auch außen. Hatten laut den anderen Bewertungen nichts groß erwartet. War nur für eine Nacht, um am nächsten Morgen pünktlich an der Fähre zu sein. Für den Preis von 1246.- KN( ca 170.- €) war das aber einfach eine Frechheit (2Erw. 2K). Die Unterkunft hatte zwei Schlafzi mit jeweils 2 Betten. Klimaanlage war nur in einem der beiden Zimmer und das Bett hat so geknarzt, dass man sich Nachts nicht bewegen wollte um niemand zu wecken! Ansonsten hat die Inneneinrichtung auch schon bessere Tage erlebt. In den Fenstern fehlte schon mal eine Scheibe der Doppelverglasung und der Fensterkitt bröselte raus, usw .... So schlecht habe ich eigentlich noch nie für soviel Geld geschlafen. Dass das Frühstück es dann nicht wirklich rausgehauen hat, sollte klar sein... Nie wieder.
Stayed 1 night in Jul 2020

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Recepetion on 3 Nov 2019
Dear guest, thank you for great rate of your stay. It makes us happy to know that our guests spent great vacation in our hotel.

6/10 Okay

Riccardo, Milano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale è gentile, i servizi attivati funzionano bene (doccia, climatizzazione), tuttavia l’albergo manca di vita sociale. Nella struttura, molto grande, vi sono palestre, bowling sala biliardo, sala da ballo ecc, ma sono tutti chiusi. Rievocano giorni migliori. Inoltre l’albergo fornisce un servizio ristorante solo la sera (economico, ma con menù unico), il bar non ha alimentari, solo bevande. Non imaginate di chiedere un toast a mezzogiorno. La colazione, per quanto abbondante, è mediocre per varietà e qualità. Insomma, lo si potrebbe rilanciare, ma servono volontà e investimenti.
Stayed 7 nights in Aug 2019
Response from Recpetion on 5 Nov 2019
Dear Riccardo, thank you for your great compliments on our reception, bar and restaurant staff. We are updating parts of hotel every year, and strive to improve our offer. Thank you for your stay in our hotel, we hope to host you again.

6/10 Okay

Vincenzo

Disliked: Staff & service
Hotel datato ma nel complesso passabile. Personale alla reception scortese e disinteressato,
Stayed 1 night in Aug 2019
Response from Reception on 5 Nov 2019
Dear Vincenzo, we would like to hear more about your experiance with our staff. We are updating parts of hotel every year, and strive to improve our offer.

2/10 Terrible

Rob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hij was zo uniek dat ik het idee had dat ik weer in de koude communistische oorlog zat. Wat een oude vervallen zooi. Deze kamer is echt geen 80,- euro waard. Echt zonde van mijn expedia punten om die in te leveren. Betaalde nu 40,- euro en dit was nog te veel. Ontbijt was slecht.
Stayed 1 night in Aug 2019
Response from Reception on 3 Nov 2019
Dear Rob, We are updating parts of hotel every year, and strive to improve our offer.

2/10 Terrible

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ÉVITÉ FORTEMENT !!!!!!
Après avoir fait pas mal d Hotel, je crois que c’est le plus mauvais que j ai fait. , chambre très petite et sale , salle de bain médiocre, à notre arrivée il restait même du pipi pas nettoyer sur la cuvette des toilettes, Sur le site de très belle photo, mais la réalité fait peur , de plus le prix es relativement élevé plus de 100 € la nuit pour si peu de prestations, je déconseille fortement, et ne comprend pas comment un hôtel pareil peut être sur votre site !!!
Stayed 6 nights in Aug 2019
Response from Reception on 5 Nov 2019
Dear Phillippe, We are updating parts of hotel every year, and strive to improve our offer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019
Response from Reception on 5 Nov 2019
Dear guest, thank you for a great rate for your vacation in our hotel. It's allways a pleasure when you get a great feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Edullinen majoitus. Kaikki muu siinä olikin huonoa. Likainen huone, pahat ruuat, kaukana kaikista palveluista, rumasti sisustettu oikeastaan kaikki pielessä mitä voi olla.
Stayed 2 nights in Aug 2019
Response from Reception on 21 Nov 2019
Dear guest, We are updating parts of hotel every year, and strive to improve our offer.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Helt ok, önskan om bättre val av bl,a frukosten . Och bättre information om möjligheter till att beställa middag på kvällarna.
Stayed 7 nights in Aug 2019
Response from Reception on 5 Nov 2019
Dear guest, Thank you for nice comments about our hotel. We are updating parts of hotel every year, and strive to improve our offer.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Preis Leistungsverhältnis ist absolut in Ordnung. Gebäude sind von außen nicht so schön aus, aber die Zimmer sind in Ordnung und sehr sauber. Frühstück war sehr gut! Strand und Supermarket ist in der Nähe. Bus zur Stadt hält direkt vor dem Hotel und fährt alle 20 Minuten.
Stayed 4 nights in Aug 2019
Response from Reception on 5 Nov 2019
Dear guest, thank you for great compliment about your stay in hotel. It's allways pleasure and motivation when you read comments like yours. We are updating parts of hotel every year, and strive to improve our offer.

8/10 Good

Kresimir

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019
Response from Reception on 3 Nov 2019
Dear Kresimir It's allways pleasure and motivation when you get rate like yours.

8/10 Good

Radivoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 5 nights in Jul 2019
Response from Reception on 3 Nov 2019
Dear guest, thank you for great compliment about your stay in hotel. It's allways pleasure and motivation when you read comments like yours. We are updating parts of hotel every year, and strive to improve our offer.

2/10 Terrible

Verified traveller

Stayed 8 nights in Jul 2019
Response from Reception on 5 Nov 2019
Dear guest, We are updating parts of hotel every year, and strive to improve our offer.

4/10 Poor

Are

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Litt høy pris. Forventet mer ut fra bilder
Bildene lyver. Lav standard på rom til den prisen. Tepper på gulv lukter. Dusj dårlig. Frokost Ok
Stayed 2 nights in Jul 2019
Response from Reception on 5 Nov 2019
Dear Are, We are updating parts of hotel every year, and strive to improve our offer.

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Reception on 5 Nov 2019
Dear guest, thank you for your stay in our hotel. We are updating parts of hotel every year, and strive to improve our offer.