St. Louis Hotel Guide - Spooner's Frozen Custard hotels in St. Louis, United States of America.

"Great stay. Great environment. Great staff."

"The hotel was very charming and clean, room was comfortable. I have some back problems so I was worried when I saw other reviews complaining about the beds but I personally had no issues, they were very comfortable. Lots of parking, and lots of good restaurants within walking distance."

"The decor was updated, the property was clean, and the staff was friendly. We had to ask for towels and notify the front desk that we were missing an alarm clock and hair dryer so we could be sure we were not charged for them,(not an inconvenience for us, but out of an abundance of caution). This was a reasonably priced hotel and I would stay here again."

"Staff was friendly, breakfast was good. "

"Great area. Great staff. Staff very friendly "

"Rather than being 100% negative-I will offer suggestions that would have helped improve the experience. Have a garage entrance near the hotel. It was about 2 blocks away with no signage that indicated this was the correct garage. The instructions indicated the garage was across from the Sheraton, but the hotel it is across from is no longer a Sheraton (it took my 3 tries to find the garage). When you get in the garage there wasn't any signage to tell you where to park for the hotel. When you finally get there-put some carts in the hallway to help folks with luggage. The walk to the correct elevator is long and juggling luggage was difficult. Rethink the look of the reception desk. Huge plastic shields with a security guard standing in front do not give any confidence that this is a safe hotel. The front desk is plastered with signs in neon colors telling what you can and can not do. Including one that said "no shoes, no shirt, no service" It doesn't make you think that this is a nice place. Rethink the cheap, uncomfortable and ugly flooring in the rooms. The baseboards were broken and dirty. The towels and bedding were really thin and low quality. Maybe an upgrade there? The pillows had plastic tags clipped inside (!)-I guess so you wouldn't steal them. I cut my ear sleeping on the darn things. Close the doors to the cleaning closets-they are junky and look terrible. I have stayed at the hotel for years and it must be under new management-never again."

"Great"

"Commons area very nice, breakfast was fine. Rooms: fine for sleeping, electrical outlets problematic, TV difficult to use. Bathroom was not great, tub actually hazardous, hot water shortage. Location of facility is almost perfect for tourism."

"Great location, wish their airport shuttle ran before 7am."