Springer Holidays

The hotel is good. Very outdated needs work done. Our facet in the shower was hanging on by a thread. Moldy tubs, and no shower fan. There was only one area of elevators for the whole hotel. Which was a pain. The kids water park was cool. I didn’t get in the hot tub or hot springs because they were really small and so many people were crammed in there. The line to check in took forever and so many people were getting annoyed took almost 45 minutes just to get checked in. They have kiosk but half of us couldn’t check in on there. I’m not sure if I’ll ever stay there again but my niece enjoyed it and that’s what matters.

As soon as we checked in, we were told our room had been upgraded. Which was super cool! We got into the room, it smelled great and we could tell it was freshly cleaned. Everything was top tier! We checked in pretty late, at around 9:30pm or so and the front receptionist was very sweet. Check out was very fast and a smooth process, the receptionist for the AM shift that checked us out was also amazing! Would definitely stay here again!!

Great accommodating hotel, provided me with accommodation at 0500 hours in the morning prior to check in time. Our flight was delayed due to weather. I can’t think them enough! 5 star ratings!