Exterior

Reviews of Comfort Inn - Springfield

2.5 out of 5
Comfort Inn - Springfield
6560 Loisdale Ct, Springfield, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1007 reviews" "
Rating 8 - Good. 367 out of 1007 reviews" "
Rating 6 - Okay. 120 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 33 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Travelled with family
Liked: Amenities
We came in for spring break and the location is perfect 20-30 mins away from all the must see DC sites without all the traffic and parking hassle. Lots of shopping and dining around was a plus! The property- the first room we got smelled like feet they should remove the carpet in these places. They were quick about getting me another and apologized. The AC stunk when you turned it on and was very noisy. The room it self was not bad the shower was good no mold or nasty stuff. Overall not a bad stay for the price. And the breakfast made up for all of the bad if you like to have breakfast Eggs, bacon, sausage, waffles. They have coffee and hot water at lobby all the time so that was nice. Expedia says it has a pool but it does not.
Stayed 5 nights in Mar 2024

6/10 Okay

Xiaodi

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Shoeb Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed very good hotel. Very clean rooms. Excellent service love the breakfast Highly recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Dalton

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wasn’t the best, or easiest to understand. Very loud and a lot of people in and out (not sure all were staying there), glass broken all over the parking lot, elevator didn’t seem safe, things in the room were broke, the remote, toilet seat, cabinet doors, and not very handicap friendly! Could be better, but for the price and the area, it’s a very good deal
Stayed 2 nights in Mar 2024

6/10 Okay

Steve

Liked: Staff & service
it was ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy free parking..free breakfast..nice rooms , clean and comfortable. Only thing didnt like was room rates jump randomly. But totally enjoyed our stay. Very accommodating as well.
Stayed 1 night in Mar 2024

4/10 Poor

Vittoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds were clean . That's it. Carpet lifting throughout hallways, visible water damage in room, bathtub dirty, toilet bowl dirty and had been used. Floors/carpeting badly vacuumed, if at all. Old rolled chewing gum under desk. Microwave dirty and food particles. We stayed here 2 years ago and was not this bad. It's not high-end, I get it, but please minimal cleanliness and maintenance is a must... I'm not looking for luxury!
Stayed 1 night in Mar 2024

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

8/10 Good

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is good 😊
Stayed 2 nights in Feb 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff!
Stayed 8 nights in Feb 2024

6/10 Okay

Joel

Stayed 1 night in Feb 2024

10/10 Excellent

Anne M.

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Courteous staff. Decent location close to many places.
Stayed 2 nights in Feb 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service
Nothing
Stayed 2 nights in Feb 2024

6/10 Okay

EJ

Business traveller
Liked: Staff & service, amenities
Door lock looked as if it had been damaged. The brass plate was bent in several locations. Microwave not working properly.
Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Travelled with partner
Disliked: Cleanliness, amenities
Lots of construction going on in surrounding area. Sundays is only day when no noise. Our telephone and tv did not work and new room had to be assigned. Ready made egg patties at breakfast were awful. There was no person monitoring breakfast room. One person came in with a shopping bag and literally took about 20 yogurts and whatever juice and milk there were. I don’t even believe he was staying at the hotel. I generously gave the hotel 3 stars because the front desk was very responsive
Stayed 1 night in Jan 2024

8/10 Good

Denise, San Diego

Stayed 1 night in Feb 2024

8/10 Good

Karina

The bath tub had water
Stayed 1 night in Feb 2024

8/10 Good

Gerald D

Travelled with partner
Liked: Cleanliness
Noisy elevator. Reception needs work
Stayed 1 night in Feb 2024
Response from Michelle on 7 Feb 2024
Thank you for being our guest and for your valued feedback.

10/10 Excellent

Rumana

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service excellent
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Travelled with partner
Rather old and out dated.
Stayed 4 nights in Jan 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front end manager, clean rooms, free breakfast and parking. Elegant atmosphere
Stayed 1 night in Feb 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and reasable price
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was able to accommodate my request of having a room on an upper floor. The bed was very comfortable and I felt relaxed there. I noticed that everything was very clean. I have nothing negative to say. It was a good value for the price and I would stay there again.
Stayed 2 nights in Jan 2024
Response from Michelle on 16 Jan 2024
Thank you for letting us know that you enjoyed your stay with us. We are so pleased that we met your expectations.We appreciate you choosing choosing us.

10/10 Excellent

Krystal

Stayed 1 night in Jan 2024
Response from Michelle on 16 Jan 2024
Thank you for letting us know that you had a great experience!We are so pleased that you enjoyed your stay.Thank you for choosing us.

10/10 Excellent

JAMES, Murrells Inlet

Liked: Staff & service, amenities, property conditions & facilities
Right off to 95, very convenient. Room was clean, bed was comfortable.
Stayed 1 night in Jan 2024

6/10 Okay

Warren

Travelled with family
Liked: Amenities, property conditions & facilities
The area presently under construction; however my room was not up to par because the lighting was very dim and could hardly see in the bathroom and in the room. Needs better lighting and more wall electrical plugs to connect phone chargers and other devices. Also room was extremely hot when 1st checked in.
Stayed 1 night in Dec 2023
Response from Michelle on 9 Jan 2024
Hi;Thank you for bringing your experience to our attention.We sincerely apologize for your the areas that you were dis-satisfied. We hope to have another opportunity to serve you well. We appreciate you choosing us.

10/10 Excellent

Albright

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on 8 Jan 2024
Thank you so much for choosing us and for being a great guest!We appreciate you.

10/10 Excellent

John

Stayed 4 nights in Dec 2023

10/10 Excellent

Joe

Great quality at a great price.
Stayed 1 night in Jan 2024

8/10 Good

samuel

Stayed 1 night in Dec 2023
Response from Michelle on 22 Jan 2024
Thank you for choosing us.We appreciate you.

6/10 Okay

Jose Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on 3 Jan 2024
Hi; Thank you for choosing us and for being a great guest.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was broken
Stayed 2 nights in Dec 2023
Response from Michelle on 27 Dec 2023
Hi,Thank you for letting us know about your recent experience.We apologize regarding the toilet and hope that all was resolved.We appreciate you choosing us and hope you will return.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality for a great price. Room was very comfortable and clean.
Stayed 1 night in Dec 2023
Response from Michelle on 27 Dec 2023
Hi,Thank you for the great compliments.Our staff will be so pleased that we served you well.

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place

10/10 Excellent

Singkham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on 27 Dec 2023
Hi ; thank you so very much for choosing us.

10/10 Excellent

Girma

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up
Stayed 2 nights in Dec 2023

8/10 Good

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Michelle on 7 Feb 2024
Thank you so very much for choosing us.

10/10 Excellent

HOWARD, BURKE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean ,just a short walk to the mall

10/10 Excellent

HOWARD, BURKE

Clean
Stayed 1 night in Dec 2023

6/10 Okay

Gabrielle

Travelled with family
Good value for the price.
For the price, this was a decent hotel. Rooms were pretty comfortable. It was pretty noisy. Heater was loud and we could hear noise from outside room pretty well.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I expected for a short stay, room was clean and comfy. Bath and shower very clean. Breakfast gave lots of choices and was also well enjoyed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights. Loved every bit! Super quiet and the room was great. Great breakfast bar.
Stayed 3 nights in Nov 2023

8/10 Good

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Lalaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Nov 2023

8/10 Good

Pranveer

Liked: Staff & service
Safe and Quiet. Good parking. Breakfast was VERY good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice surprise!
Check-in went really well and the person was so friendly. I didn’t feel ignored or like a burden. Breakfast was also good as well. They kept the tables very clean and wiped down and i really liked that. Bed was super comfy as well.
Stayed 1 night in Nov 2023

6/10 Okay

Tracie L.

Liked: Staff & service
Stayed 4 nights in Nov 2023