St. Albans Holidays

The hotel was great. The room was a bit small, but no complaints otherwise.

Staff incredible- every single person! They are happy people. Spotless Everyone was attentive and cared. 10/10 would recommend. Would stay again!

Staff is excellent and very helpful. Nice rooftop views.

Loved my stay at the Kixby. The lux king room was spacious enough for two guests, much roomier than many NYC hotels. The complimentary water bottle upon check in was a great touch and free coffee/tea/water throughout your stay was awesome as well. The hotel is conveniently located near trains, eateries, shopping, and more. The hotel only has two guest elevators so elevator wait times could exceed more than a couple of minutes during high guest traffic hours. Other than that, I thorough enjoyed my stay and plan to stay here again for future stays in the city!

Conveniently located. Several amenities bir a quick bit availabke. But my Room was not made up or refreshed on second day by 4 pm. Very full hotel due to World Cup. When i left at 6:15 am i asked desk ckerk to call fir a taxi but he directed me outside instead to a cab that was occupied. No one else around so inhadvto walk to intersection to flag another. Lack if customer care at that hour. Several staff behind desk.