Holiday Homes in St. Charles

"Breakfast selection could have been better but a very good family friendly place."

"Staff was wonderful but the property very run down & noisy renovations in progress. There was no mention of renovation work on booking website or hotel website . Very large 7 story property with lower level conference & event center with only 3 elevators to accommodate all guest & each was limit 5 passengers . We stayed 8 days & on most days there was an elevator out of service. A couple of days 2 elevators out of service & we ended up taking stairs from 6th floor, stairs didn’t even route us to lobby. One day there was no hot water due to boiler breaking down & no communication about the situation to the hotel guests. All unacceptable."

"Air conditioning was broken and toilet ran all night. Building engineer sent to the room and did nother"

"great value for money and everything was exceptional"

"I had a good stay. The room could have been vacuumed better. Other than that it was clean. The side door I used for entry was open a few times and no one was around. Other than that staff was super great. "

"Overall, our stay was okay."

"Basic hotel, was great for our need. "

"April 2026: Hotel is under renovation, not a major disruption to our stay, however just be aware. The hotel is definitely in need of a renovation as the rooms are getting dated. Our late night check-in went extremely well and the individual working the desk was very accommodating. Unfortunately, the breakfast buffet was expensive ($18.95/person), poorly maintained, poor quality and definitely not worth $18.95. Very disappointing. Overall, a good, quality hotel; however, the quality of level I would expect a Doubletree."

"Very pleasant stay."