St. Charles Holidays

This hotel was very nice, I would definitely recommend.

Staff was very friendly despite having a system outage all day. Would absolutely stay again. Airport shuttle was timely and efficient

Stay was just okay. The room I was initially assigned had no thermostat control and the heating system was pumping way too much hot air. (It had to be over 80 degrees.) It was also not very clean and worn down. I’m grateful to the staff that took steps to correct the situation, but it didn’t occur without some convincing (and really pleading) that the accommodations were not acceptable for anyone. My next room was an improvement, but the hotel is showing its age and they’re undergoing a renovation. Might be willing to give it another chance after the reno.

Clean room | Nice location | Discounted parking garage.

Front desk staff on arrival spoke so softly we couldn’t hear. Not welcoming and didn’t give any details about the property. Room was nice with plenty of space.