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Rating 10 - Excellent. 1137 out of 1577 reviews" "
Stayed one night. Property very clean & staff friendly. Free breakfast was good.
Carol
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 2 May 2024
Thank you for choosing us and for taking the time to write a review. I am happy knowing that you had an excellent stay and I hope that we may have the privilege of welcoming you back!
Super friendly front desk representative, he was extremely welcoming and kind! The room was very clean, modern and well appointed— I would highly recommend this hotel!
Jaime
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 2 May 2024
Thank you for choosing us and for taking the time to review your experience. I am so happy to hear your compliments regarding Alex - he is a wonderful asset to our team! I have shared your remark with him and I hope that we may have the opportunity to welcome you back!
8/10 Good
Robert
Travelled with family
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
Hot water, in sink was very weak flow.
Robert
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 29 Apr 2024
Thank you for choosing us and for taking the time to tell us about your stay. I am sorry about the hot water flow in the sink. I see that you are departing today, so I have filed a maintenance request for this room, so that we may address this.
Beautiful and clean, I would definitely stay there again!
Francis
Response from Melanie, Front Desk Supervisor on 29 Apr 2024
Thank you for choosing us and for taking the time to write a review. I am happy to see that you had such a wonderful experience and we look forward to the next opportunity to serve you!
We had planned to stay here 2 nights and we left after our first night. We could not control the temperature in the room, it was either cold or hot. And I do not understand what made the room shake multiple times - we could not sleep.
Roxanne
Stayed 2 nights in Apr 2024
Response from Melanie, Front Desk Supervisor on 27 Apr 2024
Thank you for your review. I am sorry for your experience.
Great property and a great room! Clean and safe, and the breakfast was good! I would definitely stay here again!
Donna
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 24 Apr 2024
Thank you for taking the time to write us such a lovely review. I am so happy knowing that you had a great experience and I hope that we may be able to welcome you back!
We love how clean, comfortable and convenient the location is
Cassie
Stayed 1 night in Apr 2024
Response from Assistant General Manager, Mana Alisa on 23 Apr 2024
Wow! Thank you so much for your kind review. We're so glad to learn you enjoyed your recent stay with us. It is our hope that we'll have the privilege of serving you again on your next trip to Southern Utah.
Hotel is fine, clean and quiet . The real standout is the front desk staff who were professional and so helpful. They made our stay !
roma
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 22 Apr 2024
Thank you for choosing to stay with us and for taking the time to write a review. I am so happy to receive your remarks to our front desk team! I have posted your review at our reception desk, and I am sure our team will find your comments encouraging! I hope that we may have the privilege of welcoming you back.
6/10 Okay
Kendra
21 Apr 2024
Liked: Staff & service
Kendra
Stayed 2 nights in Apr 2024
Response from Assistant General Manager, Mana Alisa on 23 Apr 2024
Thank you so much for your review. We hope to serve you again it the future, and wish you all the best in your future travels.
Fantastic stay again!! Very clean and well maintained facility! Beautiful bedrooms and bathrooms with plenty of hot water! Safe and convenient location and always friendly staff! Yummy warm free breakfast served each morning! Love staying here when I visit St. George!
Debbie
Stayed 3 nights in Apr 2024
Response from Melanie, Front Desk Supervisor on 22 Apr 2024
Thank you for choosing us and for taking the time to share your experience with us. It is wonderful knowing that you had an excellent experience with us, and we look forward to the next opportunity to serve you!
The rooms smelled horrible. It appeared to be a very old building. We requested a second room and it hade coke spilled over the heater so when we turned it on it really smelled. The eggs in the morning were floating in water! I felt sorry for the staff. They must not have the help they needed.
Bunny
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 22 Apr 2024
Thank you for your review. I am sorry to hear about your stay. I have shared your remarks on your first room to our maintenance team to investigate the smell, as well as your remarks on your second room to our housekeeping staff to wipe down the AC unit. Our breakfast attendant has urged us to share any negative feedback regarding breakfast to her, as she is always looking to improve, and I will share your feedback with her. I am sorry that you felt our staff did not have help.
Response from Melanie, Front Desk Supervisor on 21 Apr 2024
Thank you for choosing us and for taking the time to review your experience. I am happy knowing that you had a great stay with us and I hope that we may have the privilege of welcoming you back.
Response from Melanie, Front Desk Supervisor on 16 Apr 2024
Thank you for choosing us and for taking the time to review your stay. I am happy seeing that you had a nice stay and I hope that we may have the privilege of welcoming you back!
Very friendly staff. Comfortable and clean rooms. Enjoyed our stay
Carol
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 16 Apr 2024
Thank you for choosing us and for taking the time to review your stay. I am happy seeing that you had a nice stay and I hope that we may have the privilege of welcoming you back!
Response from Melanie, Front Desk Supervisor on 16 Apr 2024
Thank you for choosing us and for taking the time to review your stay. I am happy seeing that you had a nice stay and I hope that we may have the privilege of welcoming you back!
8/10 Good
Brock
14 Apr 2024
Liked: Staff & service
Brock
Stayed 2 nights in Apr 2024
Response from Melanie, Front Desk Supervisor on 15 Apr 2024
Thank you for your review!
8/10 Good
Thais
Travelled with family and small children
10 Apr 2024
Liked: Cleanliness, staff & service, amenities
The room was spacious and worked well for our family, but it was very dated and well used.
Thais
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 10 Apr 2024
Thank you for your review. I hope that we may have the opportunity to welcome you back!
10/10 Excellent
Randy, STANSBURY PARK
Travelled with family
10 Apr 2024
Liked: Amenities
Hotel was very clean, staff was accommodating when we needed things. Breakfast was great! The pool area was nice and we really enjoyed the workout room. We felt housekeeping was annoyed by us asking for additional shampoo, towels and that we were not ready to checkout when they knocked on our door at 9am. (Checkout was 11am)
Randy
Stayed 3 nights in Mar 2024
Response from Melanie, Front Desk Supervisor on 10 Apr 2024
Thank you for being our guest and for taking the time to tell us about your stay. I am happy hearing that you had a wonderful experience with staff and breakfast. I am sorry that some personnel made you feel like a nuisance, and we will address this with our team. I hope that we may have the privilege of welcoming you back for an even better experience!
The check in was very pleasant with lovely attentive staff. The room was clean, large and well appointed. We went for a nice walk and found a pretty bike path west of the property that took us by the river and past baseball fields- very nice!
Rodger
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 9 Apr 2024
Thank you for choosing us and for taking the time to share your experience with us. I am happy seeing that you had such a lovely stay and I hope that we may have the privilege of welcoming you back!
Much nicer than some of the other hotels in the area. Very clean and the staff was extremely nice and helpful. We were in a bind last minute and so grateful we found this place because the other choices were less than ideal. The bed is so comfy too. Would definitely stay again
Michelle
Stayed 1 night in Apr 2024
Response from Melanie, Front Desk Supervisor on 7 Apr 2024
Thank you for being our guest and for taking the time to share your experience. It is wonderful knowing that you had such a wonderful stay. We look forward to the next opportunity to welcome you back!
Our king executive suite was fantastic, it was so comfortable and well laid out. The breakfast was marginal but all in all we would stay here again!
Lisa
Stayed 3 nights in Apr 2024
Response from Melanie, Front Desk Supervisor on 6 Apr 2024
Thank you for being our guest and for taking the time to write a review. I am happy seeing that you had a comfortable, fantastic experience and we look forward to the next opportunity to serve you!
Staff were very nice and helpful. Good, quiet location. Breakfast choices were awesome with scrambled eggs, bacon, sausage, potatoes, waffles, and more. Room could be a llittle cleaner. They missed vacuuming food from under the footrest by the chair and tub could be cleaner. Bed was very firm for our preference.
Jenny
Stayed 1 night in Mar 2024
Response from Melanie, Front Desk Supervisor on 2 Apr 2024
Thank you very much for being our guest and for taking the time to tell us about your stay. I am happy knowing you had a wonderful experience with our staff and with breakfast. I am sorry for the issues that you noticed with cleanliness, and I will share these observations with our housekeeping team. I hope that we may have the opportunity to welcome you back for a better stay in the future.
8/10 Good
Corianne
Travelled with family
31 Mar 2024
Liked: Amenities
The front desk was great when we checked in. We arrived pretty late and she was very helpful in recommending which nearby restaurants were still open. The room was clean and well kept. Only two issues; it was a room thst sleeps six, but there were only 3 bath towels and wash cloths. The bedding for the sofa bed was not in the room. When i called the front desk they were alone and could'nt leave to bring us the items so I had to go down to the front desk to get them. Not a problem going down, but not sure why they weren't kept in the room like most hotels. Breakfast and breakfast staff were great.
Corianne
Stayed 1 night in Mar 2024
Response from Melanie, Front Desk Supervisor on 31 Mar 2024
Thank you for your review. I am happy knowing that you had an excellent experience with our front desk team! I am sorry for the disproportionate amount of towels in your room and I will share your feedback regarding the bedding for the sofa not being in the room with our management team. I am also happy knowing your experience with breakfast and our breakfast attendants was great!
Nice property but, location on Brigham Road was very difficult to get to. Did not like location. Had difficulty getting to other parts of St. George. Will not stay here again because of location.
Andrea
Stayed 3 nights in Mar 2024
Response from Assistant General Manager, Mana Alisa on 29 Mar 2024
Thank you for taking the time to share your thoughts regarding the property's location. We hope to be able to better serve you in the future.
10/10 Excellent
Audrey
28 Mar 2024
Melanie at Check-in was so helpful and friendly. She even called later to make sure my room was good and that I had everything I needed.
Audrey
Stayed 1 night in Mar 2024
Response from Assistant General Manager, Mana Alisa on 28 Mar 2024
Thank you so much for this kind review. I'll be sure to pass along your comments to Melanie. She really is an asset to our team. We're glad you enjoyed your stay with us and hope to be able to welcome you back in the future.
Nice motel. I chased a thug off trying to find a unlocked car in front of the motel. I would stay again
Robert
Stayed 1 night in Mar 2024
Response from Melanie, Front Desk Supervisor on 27 Mar 2024
Thank you for your review. I am thankful that you enjoyed your stay, although I am sorry for your experience with a transient loitering in the parking lot. I hope that we may have the privilege of welcoming you back for a better experience.
We’ve stayed here several times for the location. It’s away from the hustle of downtown St. George, but not too far away. We love Bear Claw Poppy and you can ride from the hotel to there. And we’ve used Walmart so many times for last minute things which is across the street.
Karen P
Stayed 3 nights in Mar 2024
Response from Assistant General Manager, Mana Alisa on 26 Mar 2024
Thank you so much for your kind review! We're glad to see you enjoyed your recent stay with us and hope to be able to welcome you back again in the future.
4/10 Poor
Star
24 Mar 2024
Disliked: Cleanliness
Star
Stayed 2 nights in Mar 2024
Response from Assistant General Manager, Mana Alisa on 26 Mar 2024
Thank you for your review. We're glad to have been able to have hosted you and your party and hope to be able to better serve you in the future.
The panic bars on the south end are very difficult to push in, they need to be looked at, could be a liability.
Gary
Stayed 3 nights in Mar 2024
Response from Melanie, Front Desk Supervisor on 24 Mar 2024
Thank you for being our guest and for taking the time to review your stay. Thank you for sharing your feedback regarding the emergency exits, I will pass this to our maintenance team to look into for the future.
8/10 Good
J.
Business traveller, Travelled with partner
21 Mar 2024
Liked: Cleanliness, staff & service, amenities
The room was very nice. Bathroom needs some repairs.
J.
Stayed 1 night in Mar 2024
Response from Melanie, Front Desk Supervisor on 22 Mar 2024
Thank you for your review. I am happy that you had a nice stay, although I am sorry if the bathroom seemed to be in disrepair. I will ensure that our maintenance team takes a look in this room. I hope that we may have the privilege of welcoming you back!
Our room was very clean and bed was very comfortable. The TV wasnt working at first, Kathryn and Em were very sweet and prompt at getting it fixed. Hot tub was definitely hot and exactly what we needed. The heated pool was a big perk, being mid March. They did have a ping pong table as well.
Guadalupe
Stayed 2 nights in Mar 2024
Response from Assistant General Manager, Mana Alisa on 19 Mar 2024
Thank you for taking the time to leave this review. I'm glad to learn that Katie and Em were able to assist in your concerns, and that you were able to enjoy the hot tub during your stay. We look forward to welcoming you back.
10/10 Excellent
Stacey
17 Mar 2024
Stacey
Stayed 1 night in Mar 2024
Response from Melanie, Front Desk Supervisor on 6 Apr 2024
Thank you for choosing us and for taking time to review your stay. I am happy seeing that you had a great experience and I hope that we may have the privilege of welcoming you back!