Standard Duplex, 1 Bedroom, Non Smoking, Kitchen | Private kitchen
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Reviews of The Uplands Serviced Apartments

3 out of 5
The Uplands Serviced Apartments
St. John's Road, Mont à L'abbe Uplands Drive, St. Helier

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 66 reviews" "
Rating 8 - Good. 26 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This a brilliant home from home property in an excellent situation on the outskirts of St Helier with the benefit of a weekly cleaning service. It is spacious with everything you need for self catering. The information given in the folder was clear and concise. Communication with the manager was easy and the response to a query was rapid. We very much enjoyed our stay and will come again
Stayed 11 nights in Apr 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
This generously sized property has a modern, well-equipped kitchen, bathroom and lounge dinner. Comfortable beds. 20min walk to town is steeply uphill on the way back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jane

Stayed 5 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness
Stayed 7 nights in Jun 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean, good kitchen facilities, safe parking outside.
Stayed 5 nights in May 2023

10/10 Excellent

Eliane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean but very far to all the places
Stayed 7 nights in May 2023
Response from Manager on 30 May 2023
We are grateful for your feedback. We are close to St. Helier and a bus service is nearby along with our large free car park on-site. Quietly located. A local Morrisons supermarket is close-by for convenience of guests. Thank you for your feedback once again.

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

jacky

Stayed 5 nights in Apr 2023
Response from Manager on 30 May 2023
Your 10/10 review score is greatly appreciated here at our popular Uplands Apartments complex. Thank you.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fully functional apartment, comfortable and convenient. Easy access to bus routes and small supermarket. Good shower and plenty of hot water. In an unseasonably cold April might suggest better seal on front door to retain heating but a very minor point. Thoroughly enjoyed staying there.
Stayed 6 nights in Apr 2023
Response from Manager on 30 May 2023
Thank you for your review and 5/5 review score. We have free parking here at the Uplands too and our apartments are purpose built and larger in size than required under local registration. We are pleased that you thoroughly enjoyed your stay.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious and clean, leading to a lovely holiday.
Stayed 7 nights in Sep 2022

10/10 Excellent

Michael

Stayed 4 nights in Sep 2022

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2022

10/10 Excellent

miss

Travelled with family
Liked: Cleanliness, room comfort
Lovely little apartment, kitchen had everything you needed to cook only thing missing was a bottle opener, beds were comfy , the apartment was spotless and a 15/20 minute walk down the hill and your in the town , the little Morrison’s is only a 3 minute walk away for all your food and drink we had lovely stay in jersey at uplands apartments.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not good value for money
The apartment was spacious, kitchen was well equipped but small, bed was comfy. Parking was easy and free, the apartment was away from the main road so we slept well. WiFi was good. There was a small Morrison’s about 100 metres away. The negatives were: the safe didn’t work, nobody phoned to check we were OK. There were no leaflets or maps provided, Covid can’t now be blamed. It was a fair way from town, minimum 20 minutes plus, longer coming back up a big hill. The apartment was over-priced considering everything.
Stayed 8 nights in May 2022
Response from Manager on 31 May 2022
Thank you for your feedback and we are pleased you feel we provided a good stay. Our apartments are popular and your feedback is valued. We hope to welcome you back at some future date.

10/10 Excellent

Tony

Stayed 5 nights in May 2022

10/10 Excellent

Zongyan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property condition is much better than it looks on photos. Really good area.
Stayed 2 nights in Apr 2022

8/10 Good

Marianne

Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice apartment, good value for money
It was good basic stay, perfect for a 1/2 person trip away. Very spacious bedroom and living room-diner but the kitchen is a little small. Bathroom needs some renovating and the bedroom, kitchen/diners could do with a little decorating. But good value for money. Very safe area and easy parking. The tokens for the washing machine and tumble dryer are very handy too.
Stayed 3 nights in Jan 2022

10/10 Excellent

Magdalene D.

Liked: Cleanliness
Easy check in ,any time
Easy check with key box( we arrived after midnight). Straightforward. Milk and water in fridge very welcome. Staples for tea/coffee/cereal very useful.
Stayed 2 nights in Oct 2021

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean apartment. Staff were friendly and helpful.
Stayed 8 nights in Sep 2021

8/10 Good

Glenys

Travelled with partner
Liked: Cleanliness
Property was great, really clean and there was plenty of room and there is on sight parking despite property description on expedia saying there isn't.
Stayed 4 nights in Sep 2021

8/10 Good

Jenny

Liked: Room comfort
Decent stay but property needs improvement
The apartment is very spacious and we enjoyed that . However during our five days stay no one when to do cleaning at all of the toilet. I only got towel changed because I called them and requested . This is not what I expect since internet is advertised as apart hotel so I was expecting at least some sort of cleaning during our stay . Also a bit far from city centre (20 minutes walk) and also apartment has a slight mould smell that needs to be fixed .
Stayed 5 nights in Aug 2021
Response from Manager on 6 Sept 2021
Thank you for your review. Since the start of the pandemic we have reduced the housekeeping to 'on departure' to reduce interaction. However anything can be provided by contacting our duty manager who replaced the towels once he was aware of your request. All this is explained in the arrival documentation sent prior to arrival and the letter in the apartment. The property is 12 self-catering apartments looked after by one of our sister hotels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything. It had all we needed. Huge bed, shower, bath, suitably equipped kitchen. All good.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely quiet area however very steep hill returning from town centre. No amenities close by except small supermarket so probably need car or factor in taxi fare costs. Understand issues with COVID however to have to call reception to have towels delivered was unacceptable. Good if you like peaceful but not ideal for a short break
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized apartment, fully equipped, small supermarket 5 minute walk away. Good location with easy access to St Helier
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2020

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Relaxing Holiday
The apartments are clean and surprisingly spacious, they are also well equipped for a short break, or a week long break like we took. The apartments are slightly dated in style, but very comfortable. Sun loungers are available to enjoy the sunshine and there is a small garden area with a picnic table for alfresco dining. The communication from the apartments both before our stay, and during our stay was very good. I would recommend the hiring of a car as although it's only a twenty minute walk to the centre of St Hellier, if you want to explore this beautiful island fully a car is a must, although there is a bus stop just outside the apartment. There is a token operated laundrette on site, which was a bonus. Although during the current situation you only get the apartment serviced on request this was not an issue. I would certainly recommend these apartments.
Stayed 7 nights in Aug 2020
Response from manager on 11 Sept 2020
Thank you for your kind review and we are pleased to see you enjoyed your time in Jersey.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, room comfort
Just fine.
Lovely place to stay, two bus routes nearby plus small Morrison’s supermarket. Everything available you would expect plus washing machine facilities.
Stayed 11 nights in Jul 2020
Response from manager on 12 Aug 2020
Thank you for your kind review.

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable apartment, fairly easy walk into St Helier, uphill walk back could be a problem to some. Free parking at apartment is a bonus as parking in town can be difficult when busy. Overall happy with apartment and location.
Stayed 5 nights in Dec 2019
Response from Manager on 16 Dec 2019
Thank you for your kind review. There are two bus routes that pass close by the apartments if people find the edge of town location problematic.

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Would go again
Has everything you need in a self catering apartment. Need a car or be a good walker to get to places. Only reason these apartments are not getting a 5* is the windows and doors are very old and when the Jersey winds blow you certainly feel the draughts thro them. Decent enough heating system though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Martyn R.

Liked: Cleanliness
Lovely quiet property
We stayed in Early September 2019. The apartment is just as advertised, in a very quiet location but only a 20 minute walk to St Helier centre (downhill there, uphill back!). Very well equipped and very comfortable, well looked after, and clean. We only stayed 5 nights but still had our sheets changed! Very comfortable king sized bed. It suits people who either want to take the busses like we did (several routes only a short walk) or hire a car (plenty of parking). Will be going back very happily next year.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lovely time here we walk to town 20min .got bus back 19 or 5 has all you need .on 1st day went to Iceland down town picked out what we want and del to apartment free as staying for a week. we would stay again the £8 bus ticket is a must all day for 8 pound we had upstairs and down as some are a lot smaller in size we will see you again soon thank you
Stayed 7 nights in Sep 2019
Response from Manager on 27 Sept 2019
Thank you for your kind review and the information about the Iceland delivery service. We look forward to welcoming you back to Jersey one day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No amenities around the accommodation except one shop
Stayed 7 nights in Sep 2019
Response from Manager on 18 Oct 2019
Thank you for your comment. When the apartments were built they were constructed in the fields outside of St Helier on Uplands Farm. It is only in the last few years that other developments have been built.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, very clean. Good local Morrisons. Beds very comfy. Bus service a little limiting but can work round this. Circular number 19 bus ran every hour into st heiler during the week from bus stop painted on road outside the apartment. Also drops off at this stop from st heiler, abbotsmount stop. Last bus back 18.10 week days. Number 5 bus also ran every hour. Get on at bus stop at the top of St. John's road, 5 mins walk, Jardin de carreaux bus stop. Last bus back from st heiler 22.25, week days, get off at chestnut farm (unmarked bus stop). Cutlery, crockery for 4 would have been better rather than 2-3. Microwave could do to be better positioned as had to unplug the kettle and toaster behind the microwave thus had to move it! Overall enjoyed our stay, would consider a return.
Stayed 5 nights in Sep 2019
Response from Manager on 27 Sept 2019
Thank you for your review and detailed bus information.

10/10 Excellent

Jennifer L.

Liked: Cleanliness
Great accommodation!
Lovely house-clean, well equipped, great location.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this apartment. It was extremely clean. The bedroom was spacious. The open plan living room / kitchen was functional and comfortable. Good location as only a 15 min walk into the city centre. A few minutes walk to local shop. Good parking .
Stayed 4 nights in Aug 2019
Response from Manager on 16 Aug 2019
Thank you for your kind review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location with parking, very quiet. Well equipped flat and easy instructions for access.
Stayed 5 nights in Aug 2019
Response from Manager on 16 Aug 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment that was serviced twice during our shoet stay. Good facilities. Friendly staff.
Stayed 7 nights in Jul 2019
Response from Manager on 12 Aug 2019
Thank you for your kind review.

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable. Good location.
The apartment was clean and had everything we needed. It was nice and quiet and far enough out of the town but still easily accessible. Plenty of parking too. We thought the apartment could do with a little bit of maintenance and repair. Little things like the windows being old and not opening and closing easily. The shelf in the fridge door was broken so everything had to be put on shelves - not always easy with open drinks. Also, black out curtains in the bedroom should be standard. It was so light in the mornings, which made having a lay in very difficult.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uplands Apartments were great
Great apartment just outside St Helier. Very comfortable and well maintained.
Stayed 7 nights in Jun 2019
Response from Manager on 16 Aug 2019
Thank you for your kind review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the quiet location. Found it a little too warm in the bedroom during the night.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet looked old, wrinkled. Very well equipped kitchen. Nice starter package with cereal, milk, tea,coffee, salt and pepper.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very spacious and comfortable, especially the bed. Good wifi. Housekeeping, changes of linen and towels were good, too. Kitchen clean and small, but only had one electric socket for kettle, microwave and toaster, with not enough room to operate any of them comfortably. We've been before and enjoy being here. Also, there is a good bus service and a local shop.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We liked having an an apartment that was very comfortable. The system for getting tokens for laundry is bad. There should be a way to do it without walking 40 return trip to the Norfolk Hotel. We were using buses not a car for transport. Pricing was great. Angie with housekeeping was very good.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , very happy with our stay. Could have done with more space but overall very enjoyable stay in Jersey.
Stayed 5 nights in Apr 2019

8/10 Good

Catrina

Liked: Cleanliness, staff & service, room comfort
Good stay at Uplands
Very clean. Perhaps needs refurbishment
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In a good location cleaners do first class job property could do with updating it is a bit tired we enjoyed our stay
Stayed 6 nights in Dec 2018