- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
Pros - Ok location, with free parking. Reception staff pleasant. Cons - Hotel is currently a building site, swimming pool is empty. Can hear drilling from early morning. Balcony doors screwed shut so can’t get any fresh air if you wanted! We have been subjected to abuse from a small thin man with glasses on for the entirety of our trip! On arrival our room was incorrect - 2 beds in a room for a family of 4. This was quickly corrected. We went out for the day, came back to being abused for leaving our room. We had absolutely no idea what had happened whilst being out, and was treat appallingly with young children present! After finding factual information regarding the self-isolation which clearly stated ‘persons arriving after 13:00CET into Malta must self quarantine for 14 days’ it was apparent this wasn’t us - we were in Malta prior to this yet the man in question would not listen or look at what we had to show. Each and every time we have left the hotel we have been abused, the man has screamed at us across the hotel telling us to return to our room etc. Again each time we have offered to show our arrival time into Malta - each time this was disregarded. The room we were told to ‘live’ in was not adequate to spend a day in, never mind 14 days. You were complete bullies, and thought you could demand fees for a 14 night stay including food. No! Me nor any of my family will ever step foot in Malta again! You ruined our trip out of greed!