St. Peter Port Holidays

Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the vertical blinds next to our table at breakfast were filthy looked like food stains Room ok but no Air-Con just an old fan that was stuck on low speed only, could get quite hot in the summer Remember this hotel is on the airport flight path so expect to get woken sub 7am to the sound of the turboprop aircraft taking off at full power On leaving not asked if we had enjoyed our stay On positive note the king prawns and the local scallops were excellent

Nice, quiet room with all we needs

Very accommodating staff, breakfast included in the hotel price was excellent

Very friendly staff and excellent service from hotel staff

Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is not a comfortable checkout experience.