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Reviews of Homewood Suites by Hilton St. Petersburg Clearwater

3 out of 5
Homewood Suites by Hilton St. Petersburg Clearwater
2233 Ulmerton Rd, Clearwater, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 569 reviews" "
Rating 8 - Good. 156 out of 569 reviews" "
Rating 6 - Okay. 52 out of 569 reviews" "
Rating 4 - Poor. 22 out of 569 reviews" "
Rating 2 - Terrible. 21 out of 569 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
The back outside doors didn’t close property, creating an security issue.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool was clean and warm
Stayed 6 nights in Apr 2024

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service and the room.
Stayed 1 night in Mar 2024

8/10 Good

Brook

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this room as a very, very last minute thing and it turned out well. Room was clean, bed was very comfortable and even had a ceiling fan. LaTifah at the front desk was super nice when we checked in. Would stay there again.
Stayed 1 night in Mar 2024

4/10 Poor

Cheria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby
Stayed 1 night in Feb 2024
Response from John on 28 Feb 2024
hi Jean-Thank you for this high score for Homewood Suites! We look forward to seeing you again next time you are in Clearwater!

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from John on 28 Feb 2024
Hi Ahmed-Thank you for this high score for Homewood Suites! We look forward to seeing you again next time you are in Clearwater!

2/10 Terrible

Cassie

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Homewood Suites on 2 Feb 2024
Dear Cassie- I am sorry your stay with Homewood Suites was disappointing. If you have any details on what went wrong, that will help us in trying to improve.

6/10 Okay

Danny

Business traveller
Liked: Staff & service
Professional staff but not well maintained rooms
The staff was helpful and professional at the front desk which I appreciate. The room was clean when I arrived however there was mold all over the shower areas wallpaper, there was a silver fish bug crawling near the sink and the fan in the bedroom did not work and the alarm clock time was wrong and it was not clear how to adjust the clock time (alarm time could adjust)
Stayed 3 nights in Jan 2024
Response from Homewood Suites Clearwater/ St. Petersburg on 2 Feb 2024
Dear Danny- A review like this is very helpful to our hotel. Thank you for complimenting the front desk staff. We are very sorry about your experience with the cleanliness of the room and the detail you provide makes it easier for us to focus on making necessary improvements. Thank you for staying with us and your honesty.

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Homewood Suites Clearwater/St. Petersburg on 2 Feb 2024
Dear Kyle- Thank you for giving us a very positive evaluation score! Your feedback is appreciated.

6/10 Okay

Rameshkumar

Travelled with family
Disliked: Staff & service, amenities
Old property, smelly carpet, does not seems to be a safe area from lighting perspective. Not sure why I was given a very corner secluded room when the parking not full.
Stayed 2 nights in Dec 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from JM on 19 Dec 2023
Hello Anthony- We appreciate your positive review! Thanks for staying with us and have a happy holiday season!

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I won’t stay again.
Well it is dated. The halls are dark, the pull out bed was overly uncomfortable, there were multiple roaches in the bathroom, hairs on the sheets, and the shower had no pressure. The size of the rooms were a plus and the staff was friendly. Breakfast was good.
Stayed 1 night in Dec 2023
Response from jm on 19 Dec 2023
Hi Lorraine- Thank you for your positive review of our breakfast and the staff. We will do what we can to improve on the areas that need improvement and appreciate your observations.

8/10 Good

Myint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property/ Rooms need an update. Carpets missing the hairs with bald spots in the bed room, Bedroom fan missing the remote control how ever the staff was wonderful offered another room and really went out of their way to please us. All 5 stars except the property condition. appears well maintained but needs a face lift. Thanks.
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Star so awesomely friendly and extremely helpful. Greatest staff ever!
Stayed 4 nights in Nov 2023
Response from JM on 19 Dec 2023
Hi Martha! Thank you for your positive review! We look forward to seeing you next time you are in Clearwater!

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice staff
Stayed 1 night in Nov 2023
Response from JM on 19 Dec 2023
Hello Donna! Thank you for you positive review. It's always nice to read good things! Hope to see you again on your next trip to Cl;earwater.

8/10 Good

Matthew

Stayed 1 night in Oct 2023

8/10 Good

Ousman

Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out great. We were given early checkins on both of our overnight stays. The front desk people were very accommodating and friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

justindat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2023

8/10 Good

julie

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023

10/10 Excellent

Sudharshan, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to stay at Homewood Suites.
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Stayed 2 nights in Jul 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. Todo el staff super amable. El desayuno delicioso... definitivamente lo recomiendo.
Stayed 7 nights in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our room was very spacious. The bed was very comfortable as well as the couch. While the room looked clean, there was a wet-dog odor in the room. The front desk staff members were very kind and pleasant.
Stayed 1 night in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Lelymar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert weekend
Check-in at 2am due to flight delayed and took more than 10mins because they couldn’t find our reservation. Hotel is big, with very long hallways. It is in a convenient location, with restaurants and shops nearby. Room was very clean and very spacious. The sofa bed and small kitchen were convenient. Breakfast was better than the usual hotel breakfast. The personnel was friendly and helpfull. Pool was warm but the water has a lot of leaves from the plants and trees around. I will stay again and definitely recommend.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Property
Only a one night stay but perfect for the family. Breakfast was wonderful since 2 small children were with us. Very clean, ideal location and the staff were helpful.
Stayed 1 night in Jun 2023

4/10 Poor

Roberto

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very outdated.
Stayed 2 nights in Jun 2023

6/10 Okay

Lindsay

Stayed 1 night in Jun 2023

10/10 Excellent

Roza

Stayed 1 night in May 2023

10/10 Excellent

Hoa

Stayed 1 night in May 2023

10/10 Excellent

JACQUELINE

Stayed 3 nights in May 2023

10/10 Excellent

D'Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional. I plan to stay there in the future.
Stayed 1 night in May 2023

2/10 Terrible

Charmaine

Stayed 3 nights in May 2023

6/10 Okay

Nhou

Travelled with family and small children
Liked: Cleanliness, staff & service
There was a huge cockroach looking bug in the bathroom when we arrived. My husband squished it so fast, we didnt really observe if it was indeed a cockroach but it sure looked like one. We didnt see any more after that during our 5 night stay. Our one bedroom suite was okay. It came furbished with dishes, pots, and pans but wish they provided dish soap or dishwasher soap. They didnt provide any extra trash bags in the room so we had to go to the front desk and ask for items such as these every time we needed something. The staff was very friendly though. Overall, our stay was ok. We were out and about most of the time so didnt spend too much time in our suite.
Stayed 5 nights in May 2023

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and convenient
Stayed 1 night in May 2023

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Lourdes

Stayed 1 night in Apr 2023

8/10 Good

Gerlis

Stayed 1 night in Apr 2023

8/10 Good

Renee

Stayed 1 night in Apr 2023

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Property units was a little outdated, not very clean, some lights didn’t work, garbage from previous stay was never cleaned out. Didn’t feel comfortable overall as far as cleanliness. Area was ok and staff was friendly.
Stayed 1 night in Apr 2023