State University of New York-Plattsburgh

Stayed six nights. After not cleaning the room the first two nights, I asked the every day when got back from work to please clean that next day while I was working, they said at office they "sorry it wasn't cleaned yet, we will make sure and have it cleaned tomorrow ". Well that never happened, my room wasn't cleaned the whole Stay.

Stayed 4 nights. Wallpaper and carpet in upstairs hallway needs replacement. Room was not cleaned well (candy under table and crumbs in between sheets). Bathroom does not have a fan, no soap and hair dryer was broken. Front desk notified and soap provided but hair dryer issue not resolved my entire stay. You would think they would have some spare dryers available. No hot water at times (early evening and late morning). Expected maid service daily but nobody showed. Inquired at front desk and requested maid service but since my request was not 24 hours in advance, no maid showed up. I had to pick up clean towels and coffee at front desk on night #4. I'll choose a different property the next time I stay in the area.

Clean room and friendly staff