Storsteinnes Hotels

"We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly. "

"The house was very clean and in great condition and we were able to see the northern lights right from the house which made it more wonderful 😀 "

"Very good and helpful host, perfect location, family-friendly and clean house. Beautiful surrounding. "

"This is quite a strange hotel. You use a key pad to get in. I couldn't find it in the dark as it is black and part of the main entry door handle. There is no reception. The room keys were already in the doors. I stayed in a single and the room and beds were tiny. I could only just slide in through the shower door and I am slim. Don't expect designer toiletries. There is a kitchen for guests but it looks like the restaurant is only opened for groups. The place was deserted when I arrived. The nearest store is about a 15 minute drive away at a garage if you need to buy supplies. By Norwegian standards this is a budget hotel but nothing like a typical Premier Inn/Travelodge in the UK."

"Staff at the reception was very friendly and made the check in a breeze. Shared with us many very insightful infos as well."