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Fernhill Hotel

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Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Overview of Fernhill Hotel

Fernhill Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Heugh Road, Stranraer, Scotland, DG9 8TD

Explore the area

  • Popular LocationDunskey Garden18 min walk
  • Popular LocationCastle of St John12 min drive
  • Popular LocationCastle Kennedy Gardens23 min drive

Choose dates to view prices

About this area

Stranraer

Located in Stranraer, Fernhill Hotel is next to a golf course and near the beach. Mull of Galloway Trail - North and Cairnryan Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Dunskey Garden and Ardwell Gardens.

What's nearby

  • Dunskey Garden - 18 min walk
  • Castle of St John - 12 min drive
  • Ringdoo Sands - 14 min drive
  • Ardwell Gardens - 20 min drive
  • Castle Kennedy Gardens - 23 min drive

Getting around

  • Stranraer Station - 13 min drive
  • Glasgow International Airport (GLA) - 119 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local cuisine. Serves breakfast, brunch, lunch and dinner.

About this property

Fernhill Hotel

4-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a garden. All 36 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Fernhill Hotel offers 36 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 5.00 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.50 per person (approximately)
  • Pet fee: GBP 5.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

Property is also known as

Fernhill Hotel Stranraer
Fernhill Stranraer
Fernhill Hotel Portpatrick
Fernhill Hotel Portpatrick
Fernhill Portpatrick
Hotel Fernhill Hotel Portpatrick
Portpatrick Fernhill Hotel Hotel
Fernhill
Fernhill Hotel Stranraer
Hotel Fernhill Hotel Stranraer
Fernhill Stranraer
Stranraer Fernhill Hotel Hotel
Hotel Fernhill Hotel
Fernhill
Fernhill Hotel Hotel
Fernhill Hotel Stranraer
Fernhill Hotel Hotel Stranraer

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 31 out of 62 reviews
5 - Excellent 50%
Rating 4 - Good. 21 out of 62 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 62 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 62 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 62 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

3.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Fantastic accommodation, with wonderful views, friendly staff and absolutely delicious food. Thank you for a brilliant stay.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Staff & service
Pleasant staff, some inexperienced. Dinner good. Room pleasant. Overflow car park had confusing marking. Would recommend.
Stayed 1 night in Aug 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The bedroom was very poor, it was identified as a classic room but it was very poor. The decoration was totally uninspiring, no pictures on the walls, poorly painted, the curtain were faded, and looked like they were from 1970s or 1980s. Old shabby furniture, and bedside lamps. Bathroom was no better, although the shower was good. Bathroom had a skylight which had not been cleaned for years. One of the bedroom windows was screwed shut and therefore the room was very warm and stuffy. We asked for another room, but we're told there were no other rooms available and it was only a classic room!!! Dinner was good. Staff worked hard, but it was clear they were inexperienced. Breakfast sounded good, but in reality was ok. For those who did not want a cooked breakfast it was simply cold ham, cheddar cheese and tomato, no croissants, rolls or pastries, all a bit disappointing!!
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The very young staff were trying their best. But require training that I was advised was planned. The food my wife and friends wife had was deplorable so much so that we were compensated. We would rather have had the meal.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We had a wonderful stay at Fernhill. Everywhere was scrupulously clean and the staff were all very friendly and helpful. The Covid measures in place worked well and we felt very 'safe'. In the dining room there were quite a lot of very young, presumably seasonal, staff who lacked experience and training, but they had an abundance of youthful charm and in no way detracted from our experience - if anything they added to it. The dinner menu was not very seasonal, meat options being accompanied by the likes of mashed turnip, cabbage, haggis bon-bons and (?)mustard mash. These seemed very wintery and stodgy on a hot, sunny day in mid-July. However on both nights we were there the fish options were excellent in every way and overall the food was wonderful. We look forward to returning.
Stayed 2 nights in Jul 2021