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Reviews of Portpatrick Hotel

3 out of 5
Portpatrick Hotel
Heugh Road, Portpatrick, Stranraer, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 358 reviews" "
Rating 8 - Good. 123 out of 358 reviews" "
Rating 6 - Okay. 40 out of 358 reviews" "
Rating 4 - Poor. 31 out of 358 reviews" "
Rating 2 - Terrible. 10 out of 358 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Shirley

Liked: Room comfort
Not too friendly
Service was poor . Just literally handed key and told room upstairs . Arrived at 10.45 pm went to room put bags in went to bar asked for a drink nope ran out asked for another beer nope ran out ended up taking something didn't really want .but sat down was just about to go back up to get one more and I heard the bar maid say to a resident that they couldn't get a drink bar was closed resident said you never said it was closing she said well it's closed I'm closing .
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
We had a lovely stay, we had the superior room with sea view, if anything needs updated in the hotel it’s the windows we could feel a draft coming in, big thick curtains so we closed over the worst windows to keep the draft out, hotel lovely nice bar area and games room, we had dinner and it was lovely and so was the breakfast, I would stay here again lovely views from the room we had.
Stayed 1 night in Oct 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Nice hotel on a perfect location. Our room was an attic room with a turret and a fabulous sea view. The room was comfortable and clean but a little tired (condensation is obviously a problem resulting in some water marks on the walls and some peeling paint) but it certainly didn't distract from our stay. Breakfast was excellent. We didn't eat dinner at the hotel but did have a few drinks in the bar which was warm, comfortable and well stocked. I would definitely recommend the hotel and would happily stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super stay
This hotel has amazing views in the position above Portpatrick. Freindly staff and good facilities, I would stay here again at the drop of a hat. Food was great, enjoyable stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Stayed 1 night in Oct 2023

8/10 Good

Sarah

Travelled with family
Liked: Amenities
Stayed at this hotel for 2 nights with mum for her birthday. All staff we spoke to were lovely. Room was clean, quiet and as expected. Only slight disappointment was the evening meal as they had a set menu and the food was average. I’d expected the a la carte menu as per previous visit. Second night we ate at a lovely pub in the harbour area so was no big deal as the hotel is within easy walking distance.
Stayed 2 nights in Sep 2023

8/10 Good

nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good value accommodation.
Stayed 1 night in Sep 2023

10/10 Excellent

GEORGE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portpatrick stopover
We had a great stay and the Hotel was as expected. We arrived sadly after the Restaurant had closed, our issue not the Hotels. But not many options to eat after 9pm locally. Will definitely stay again.
Stayed 1 night in Sep 2023

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely double room. Good value for money
Stayed 1 night in Sep 2023

8/10 Good

Elaine

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, room was lovely
Stayed 1 night in Sep 2023

8/10 Good

Avril

Stayed 1 night in Sep 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort
We spent 4 nights at the hotel, luckily we booked a room with a sea view as views over the harbour were spectacular. The room was clean and the bed comfortable but the fittings in the bathroom let it down as the shower was connected to the taps and was outdated and hard to control. The staff in the restaurant were polite and the food was good but the service was a bit slow. We would certainly consider using this hotel again.
Stayed 4 nights in Sep 2023

8/10 Good

diana

Stayed 1 night in Sep 2023

4/10 Poor

Steve

On first sight this hotel looks fantastic unfortunately that impression does not stand close scrutiny. The company Web site shows lovely modern bedrooms well my single room was nothing like. It was very tired and old fashioned with an old uncomfortable sprung bed and a very tired bathroom with a heated towel rail which had old red insulation tape holding it together I spent 3 nights at the hotel and the bedroom received no services at all No clean towels or a clean up and on my leaving after showing hotel staff the heated towel rail was exactly the same with no effort to repair The quality of the breakfast I also thought was poor with what I thought was scrambled eggs looking and smelling disgusting All in all a large underinvested hotel that did not supply what the company Web site shows Once again as a single traveler was given the old and tired single room Very poor all round
Stayed 3 nights in Sep 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service
Value for the money paid.
Interior decor is first rate. Bedroom space very limited. Window in bedroom very draughty, the wind was blowing the curtain away from the frame. The service was good after a few mishaps. The food was good. The view from the room was first class.
Stayed 3 nights in Sep 2023

6/10 Okay

veronica

Stayed 3 nights in Sep 2023

10/10 Excellent

DINAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel beautiful setting
Lovely hotel in a beautiful setting. They even provided perfect weather! Would difinitely go again, hopefully next year, what ever the weather.
Stayed 3 nights in Sep 2023

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Portpatrick Hotel
Would return for the views over the port but on a room only basis. Food , both at breakfast and dinner was a total letdown.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Mixed feelings.
Hotel looks nice and inviting when you enter. Room was comfortable, nice view looking out over the sea, bathroom was slightly dated and bath needed a good clean. Breakfast service was a disappointment, self service “hot” option was lukewarm and of poor quality, crockery was dirty. Would look at other properties near by first if we were staying in Portpatrick again.
Stayed 2 nights in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Alan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Short Stay
Very god location,friendly staff and great room with all facilities.Pleasant village with great community feel.
Stayed 2 nights in Aug 2023

4/10 Poor

Gerard

Disliked: Property conditions & facilities
Nice views, very tired and wouldn't return
The location is the best thing about the hotel! It is very very tired. I had a single room, bathroom contained a bath with hand held shower hose...I may aswell have poured a glass of water over myself there was so little pressure from it. It seems some rooms have shower pumps....the room next to me did as I was awoken at 6:30am when the occupants had their showers. When I mentioned to reception when checking out the response was "Some rooms have pumps!" I travel a lot and can't actually remember the last time I said this but I definitely wouldn't go back or recommend.
Stayed 1 night in Aug 2023

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Iconic site with excellent view. I would suggest adding an element of variety into the daily dinner menu
Stayed 3 nights in Aug 2023

4/10 Poor

LINDA

Stayed 1 night in Aug 2023

2/10 Terrible

Andrew

Stayed 1 night in Aug 2023

4/10 Poor

Tony

Travelled with partner
Bathroom / Shower very dated needs upgrade, shower did not work for a period of time. Breakfast was a joke had to wait for 15 minutes for the hot plates to be replenished, other guests waited for 25minutes, food was cold when it did arrive, 4 hot plates for a hotel this size is inadequate , had to chase around to find someone to ask for tea and coffee.
Stayed 1 night in Jul 2023

8/10 Good

Pam

Liked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our visit to the Portpatrick Hotel. The hotel sits on a commanding site and the views of the surrounding area are amazing, inviting you to explore what the village has to offer...even on a wet and windy day! The hotel although beautiful, is a wee bit tired in places, the food average, but the service is excellent. Staff are friendly, informative and keen to promote the hotel and the area. The hotel is currently up for sale. With a bit of investment, it could be amazing!
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous short break.
We had a lovely stay. Breakfast and evening meals were very tasty. Every member of staff we met were kind and work hard to make your stay enjoyable. We are already looking to book here again for a short break.
Stayed 2 nights in Jul 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was poor. Poor dinner served had to replace it! Dessert was cold had to send back! Bar service poor! I asked if they had Macallan whisky and the Asian bar tender suggested I visually checked all their displayed stock behind the bar; he didn't seem to know what whisky was available!
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Stayed 2 nights in Jul 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mabel

Stayed 2 nights in Jul 2023

10/10 Excellent

Stanley

Stayed 3 nights in Jul 2023

10/10 Excellent

Pamela

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly place to stay. Clean and tidy if slightly tired in places. Very dog friendly and fantastic views from the terrace at the front down over the bay.
Stayed 3 nights in Jul 2023

6/10 Okay

SG

Travelled with group
Liked: Cleanliness, staff & service
Good for the price
Good value hotel Decorative refurb satisfactory Fabric of hotel quite tired
Stayed 1 night in Jul 2023

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing visit
Beautiful hotel but our room was basic, bed was very uncomfortable and was cold. Bedding felt damp. Meals were poor with frozen and not fresh fish being used. Breakfast meal was cold and of poor quality. Decoration within the hotel was lovely and it was an impressive size with amazing views. Staff were all very lovely and very helpful but feel the owners of the hotel were doing everything on the cheap.
Stayed 2 nights in Jun 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness
Everything was good apart from buffet breakfast which wa a bit hectic and as usual cold food
Stayed 1 night in Jun 2023