Pan Pacific Hotels & Resorts hotels in Subang Jaya, Kuala Lumpur

"All staff members were excellent. Very clean facility and with great breakfast. Will certainly consider it in the future."

"Checked in at 2am upon arrival, front desk was located 1 level up, and the personnel was very friendly, pleasant and professional. I was checked in promptly with a warm chocolate chip cookie. Entering my room, I was greeted by a cool air-conditioned, clean, spacious and well equipped room. Hotel is in city centre, with lots of Grabs servicing the location. Also conveniently located in a mall as well, with lots of food options. Truly a pleasant stay"

"Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy. "

"Nice big hotel in a very nice location. Located right across the street from big train station so made things very convenient in terms of travel. Hotel rooms were a little small but has everything you need. Staff was super helpful with luggage and overall very friendly."

"Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains"

"The water outlet of the tap of the bathtub was slightly dirty, however we did not need to use it so it was fine. Was a bit dusty in the wardrobe when open seeing some dust flying in the air, otherwise the room is perfectly cleaned. The bathroom floor was a bit slippery to walk with the hotel's slippers as we did not expect it was that smooth on the marble floor. "

"Nice Place"

"We enjoyed it so much we cancelled Mandarin hotel for our third leg of the trip and rebooked :-)"

"Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff. "