Sucre Holidays

Check in real late, supposed to be double deluxe room ( it wasn’t) all inclusive food (limited aftr first day) , no water aftr checkin & every night.. we’ve stayed there before .. it was amazing… went back .. was horrible!! Staff very unappreciative of people that stay multiple days … not accomadating…Actually told me they were “ too busy” .. to adress the issues and I was the only one there in the lobby. …They were actually spooning pineapple juice froth into another glass just to make it appear like there was more and glass was only 3/4 full…. Don’t go there. Head manager is horrible at her job!!

Rooms where as pictured . Bieng an island everything worked

We booked a suite. The air-conditions smelled. The view was very good. It was very noisy from 5 am to 11 pm because of the aircraft. The strip of the airport was very near so you could not talk each other when a plane startet. The stuff was friendly but most of them don´t speak english. There were Palm Trees at the beach directly at the Hotel but you couldn´t use the shade of the trees because there were no sun beds, just at the pool. The Hotel have had two Bech bars but they were at no time open. Just the bars at the Lobbys inside, two poolbars (very noisy) and one on the roof top (also very noisy). We booked this Hotel because of the direct access to the beach but we were frustrated because the Hotel gave us no chance to enjoy it.

The property needs some maintenance. The first three days we didn't have hot water in the morning. Some of the straw roofs are in distress.

he hotel is very beautiful, very well maintained facilities, the spectacular pool, very nice decoration, the service of the staff is extraordinary, all very friendly and very attentive to make your stay pleasant, the two things that for me were negative is that the food is expensive for the little they serve and the access by car is terrible, it is an uncovered road and with tremendous gaps that no taxi gets there, I had to walk about a mile with suitcases to the hotel, it was quite frustrating ....