Sugarloaf Key Hotel Guide - Hotels with Parking in Sugarloaf Key, Summerland Key

"H"

"No working elevator all week- No cleaning service - had to pay extra for a cleaning No carts to take luggage to and from room Front desk curious and responsive however Hands tied Spent week at hospital with brother — very bad trip and stressful stay!!!"

"Room was clean and the staff was helpful and friendly. "

"Good"

"Everything from check-in to check-out was perfect. When we needed extra linens later in the evening, they brought it up right away. "

"Great place to stay! Just a shuttle ride away from the downtown and the beach. Our room was spacious and very clean. Breakfast was good and the coffee was strong. Beautiful pool and great poolside bar. The staff were very friendly and accommodating "

"Booked here to spoil my girlfriend on her birthday and they were accommodating. Gave me a lovely room with a view right over the harbor. The room was clean and comfy. The available water bottles in the room and near the elevator were very nice for the resort fee. But the $40 valet fee I wasn't impressed with and here's why. I am a valet bellman myself, so I was excited to be on the other side of the experience. But when I pulled in, the valets didn't greet my car, they stood at their podium and talked and I was the only car there. I had to get out and walk up to them, and interrupt them. It didn't bother too much at the moment as of course I was in a great mood being on vacation and quickly told them I do what they do and am happy to be in Florida. They were nice, and I still tipped them well on all bell runs and car retrievals. But they should be approaching the car, greeting me and welcoming me first, especially at the price of valet and the hefty price of the rooms. Overall, it was great stay, just very expensive so you expect a level of customer service that matches."

"We were very disappointed this year. Stayed last year and our room was wonderful. This year was a complete disappointment. Very little storage because refrigerator, microwave and safe took up all the room for drawers. Floor had nails popping through. Hurt my foot coming out of bed stepping on one. The floors were also sagging in some spots. The room had one small desk and only one chair. The lamp over the table had wires showing on the cord. So we were afraid to use it. The bathroom had a hot faucet that was loose in the sink and the shower was very hard to use too. Last, the mattress was absolutely awful. Needs to be replaced. "

"Very impressed with this hotel! All of the rooms have a beautiful screened in porch, which was lovely for coffee in the morning and wine at night. We were a family of four with two kids and it was wonderful to have separate bedrooms and two bathroom bathrooms, plus a full kitchen to cook some meals. The master suite bathroom was huge with a two person shower.The pool was beautiful and they were plenty of lounge chairs. The bartender was super nice. The bar food was delicious. The beach views were beautiful. It was a short drive to Key West proper."