Sungai Kelau Hotels

"Nice place to stay at "

"It’s ok for a one-night stopover"

"the room is rather small"

"Overall great experience stayed"

"Property is excellent even though it it's quite a distance from the main attractions...the staff are friendly and courteous..one suggestion would be to provide the shuttle service free for hotel guests..."

"The room floor not clean. Bed cover very ugly with yellow colour spotted & bath towel is look very old. Won’t go back again!"

"We liked its location in the lush greenery surroundings."

"Outdated"

"The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights."

"The property is very nice and clean. There is a variety of restaurant food options available on the lower level. The view was incredible and the host is very helpful in answering any questions you may have about the room."

"Staff are friendly n helpful "

"Nice location "

"Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast."

"Good rooms and idyllic place. Very near to Colmar French town. "

"The check-in process and communicate all good but the unit cleanliness is really bad. "

"It was a good experience."

"Check In Counter too limitted "

"1. Internet stopped working for half a day on Saturday evening, sent an email got no response except an automated emailer reminding of check out next day by 11:00 AM. 2. The fan in the room was super noisy - no way - place or opportunity to report. 2 security guards at lobby who ask us to send an email to connect, unlike in hotel where one can call the reception or housekeeping."

"Easy to get a grab taxi and shuttle service "

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...