Surberg Holidays

Boutiquehotel Amadeus was good, but not great. The biggest positive is the wonderful central location, and the rooms are quite large — the larger of our two rooms had plenty of space for a crib. However, the layout was strange: you entered directly into the first room, which was dominated by a very large bed, and then had to walk through that bedroom to reach the larger room. It was also very hot, even with two fans running. Breakfast was extremely basic — essentially yogurt and a few pastries — so we ended up skipping it each morning. The biggest issue for us was access and check-in, particularly for a family arriving by car on a longer road trip. We arrived after 8pm when there was no one at the front desk, which made check-in unnecessarily difficult. Cars cannot normally pull up to the hotel and the parking is a few blocks away, so my husband had to make multiple trips with all of our luggage and the kids. We had read in a review that it was possible to drive up to unload, but the desk agent was unable to get the street barriers to lower using his codes. This experience alone made us regret choosing the hotel. Ultimately, the excellent location and generous room size made the stay work, but I wouldn’t recommend it to friends traveling with children and luggage, primarily because of how difficult it was to check in and get our bags in and out.

This hotel is good but could be great, firstly the good points, the staff are friendly and the breakfast and restaurant food was excellent. Now the not so good, the safe in the room was unusable as it had been left with the door open and locked,