Surcuolm Holidays

The only problem with this hotel is if you arrive early then there is no option for early check in as there is no staff. Breakfast was good with lot of options.

Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here. The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.

Wonderful views, friendly and accommodating staff, clean and comfortable. We loved our quiet stay on the water. Would highly recommend.

Nice hotel, easy walk from railway station and all the main tourist spots. I had a single room which was clean and had a comfortable bed, a safe, flat screen TV with lots of channels, charging points for phones and nice bathroom with a good shower. Staff were all nice and helpful. Buffet breakfast was good. My room overlooked the street but with the window closed there wasn't much traffic noise. The only thing that stops this being excellent was the lack of air conditioning but I wasn't that hot and slept well. I definitely recommend it as a good place to stay unless you really need air conditioning. I very much enjoyed my stay.

The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.