Surmene Holidays

visited Sera Lake Resort Hotel with my family and it was a great experience. The staff were great, and the service was excellent. Room was clean and well maintained. The restaurant had amazing food. We enjoyed also the beautiful sceneries while having breakfast or lunch. We loved the evening with a great scoop of ice cream. Overall the experience was great. Will definitely visit again. Oussama

Very clean hotel. Staff are very coaporative. Location is great.

This Ramada Plaza is more a four, than a five-star, and appears dated. Service wrt parking at the front, front desk, and baggage was great. The buffet breakfast was quite extensive, and the outdoor pool area was lovely. However, while the room had a comfortable bed and good size, we were overwhelmed in both our rooms with the overpowering perfume smell that the hotel uses, so much so that we tried our best to aerate our rooms. The “city view” at lower levels is the wall of the parking lot and the bathroom has no hair conditioner.

This is a fine hotel, noting spectacular, quite dated and showing the age. Great location. If the price is right, a good option.