Surprise Hotels

"Hotel was very nice and clean. Staff was very friendly"

"The front desk staff was great, however, the room was poor. I had to clean the mirrors myself. They were so streaky and messy. The bathroom floor was dirty and had bits of trash on it. The shower was moldy around the caulking. Not what I would expect from a Hilton. Won’t be staying there ever again."

"Hot tubs were great. Front facing rooms have a better overall scenic view. Ana at front desk was very helpful & professional. Andrew, the manager was very courteous."

"The property was clean. Staff was responsive and helpful answering any questions. My only issue is personal. I have a sore back from a previous injury. That being said, the mattress was not the best. Overall it was a good experience though."

"Incredible view, gorgeous rooms, comfortable bed, and friendly staff."

"Very clean rooms and a very welcoming and friendly staff!"

"Heard dogs barking. No big deal. Would bring my pets here. "

"Everything, what's perfect? Just how it should be. This amazing time spent there, especially the spa"

"The hotel was undergoing construction. The shower was excellent, great water pressure and heat. My husband and I both thought it was a great shower, one of the better ones we have experienced traveling. The breakfast was also excellent. "