Surrency Hotels

"Nice and comfy will definitely stay again"

"I had high expectations because this property was rated by someone as “wonderful”. But here are a few things that weren’t quite so wonderful. The noise level: the walls were very thin, the air conditioner was crazy loud, and there’s a train track 100 yards away that the train came through on every night - a couple times a night - and honked his horn the whole way through town. The staff: they were never available by phone or at the front desk. There’s a bell you can ring and sometimes they would eventually come and sometimes they wouldn’t. One exception was the cleaning staff who were excellent and cleaned our rooms daily. I showed them my appreciation in the amount of the tip I left. The other exception was whoever prepared the breakfast. It was tasty, hot, always on time, and the coffee was good. The pool: it had debris floating on both the top and bottom of the water, which was never cleaned the whole time we were there. I know it’s a small town and you can’t always expect the best due to not many conscientious employees available to choose from, but this was definitely a bit disappointing for the price."

"It’s always a pleasure to have a stay at a hotel with friends and family as staff."

"Staff most helpful"

"The sheet were dirty and had holes in them. The.staff was alright. The property was unkept"

"Friendly staff, clean and very quiet"

"We stayed here twice and very nice experiences both times. An excellent and affordable option while traveling. The hotel is nice and clean and recently renovated. The beds and pillows are super comfy. Good showers. A great option after a day on the road. Jesup is a nice little town."

"The room was absolutely disgusting and REEKED of tobacco smoke."

"It was very run down. They charged me a $50 cleaning fee for my service dog. No where on their website does it say about bringing paperwork showing he is a service dog which is actually not allowed. All the bedding was stained and didn't look clean. I actually went and bought sheets to put on the bed to sleep on because I wasn't sleeping on theirs. They need a major remodel! Oh and as soon as I walked in my room it REEKED of marijuana! I understand for the price I shouldn't ask for much but there are only two options for this town and I was just staying one night. The man in the office was ok. He wasn't rude or anything but not very friendly either. If I was in a major pinch I guess I would stay there again but I would be either be bringing a sleeping bag or bedding again."