Susank Hotels

"So picture this: we’re checking out of Fossil Creek in Russell, and the wonderful desk attendant, Veer, is making sure everything’s good. We mention a little leaky faucet, and he’s on it like a champ, apologizing and promising to fix it up. All good, right? But then—plot twist!—as we’re about to head out, we pull a little “oh, one more thing” moment. We let Veer know we were a bit miffed that breakfast wasn’t included as we expected. Veer, without missing a beat, goes, “Oh, I’m so sorry about that—let me make it right.” And just like that, he turns what could’ve been a grumpy morning into a moment that had us smiling and laughing again. Thanks to Veer, a leaky faucet and a breakfast mix-up turned into a five-star comedy of great service. Thanks, Veer, for the top-notch hospitality of making us breakfast and the good vibes!"

"Easy check in and very friendly "

"Staff is wonderful, friendly, accommodating."

"Good value. Handy location."

"Awesome "

"The condo was perfect stay for the amount of time I was there for work. Would recommend to anyone stay close to this location. "

"Was welcomed into the place by an extreme musty moldy smell. The three Glade like smell helpers were all empty. Also walked into cobwebs in the front door. The dining table was set up beautifully and didn't was to mess it up to play games. Thankful we only needed the place for one night. Will not be staying there again."

"Decor is nice. Furniture is newer. Bath linens are higher end. Perfect space for 2, not 4. Nice size bed. Tiny bathroom that wouldn't be claustrophobic if larger than 200 lbs or taller than 6 ft. Super stuffy and hot on arrival (even though they are adamant about leaving the air conditioner at 74- it was over 80 with 1 window unit in living room). Bedroom was miserable in temp, until about 3A. No fans available. Why not? Not sure bed sheets were washed- crumbs that needed to be brushed off. Bathroom sink and toilet not cleaned with toothpaste flecks/ debris and hairs. Fly and moth bothersome but no flyswatter. 1 lightbulb out in bathroom- very dim at night No curtain in bathroom- not ok with showering at night in a town! Plus the streetlights shine in and not pleasant for the person sleeping on right side of the bed (if you are light sensitive). Cleaned the sink myself. Unacceptable. No light in entrance stairwell- dangerous. Sent a message to owner..."

"The property itself wasn't awful, but it was not clear that there would be outside stairs, lots of them. The bathroom was TINY, there was mouse poop in the silverware drawer and all of the furniture except for the bed and kitchen chairs were super uncomfortable. I would not stay here again in the future "