Susquehanna Trails Hotels

"It’s Clean and close to where I needed to be."

"The room was clean and comfortable. The breakfast was good."

"Very clean rooms and super sweet staff"

"The grounds are not very nice. We had our dog with us so walked around a lot outside it was very much just okay. The staff allowed kids from a youth baseball team to run the halls until 10:00 pm which really was unpleasant after a long drive and an upcoming long drive. The breakfast was very meh compared to breakfasts offered at similarly priced hotels."

"Clean room & friendly staff. Very helpful. Hot tub was removed at this hotel. Sucks because I was really looking forward to it. Overall, this is a beautiful place. "

"Second time we stayed here and will be back again! Breakfast is included with your stay and is delicious! Spacious clean remodeled rooms with a peaceful view of the pond & barn! Right next to Sight and sound which we had tickets for the show. Excellent place to stay!"

"After we checked in @ the front desk we went to our room & immediately noticed the TV was programmed in Spanish & the closed captioning was not working at all. We both speak English & my wife is deaf so the close captioning is a NECESSITY for her & not a luxury. I went to front desk asap & had another one of the employees come to fix this problem. He couldn’t get the remote control to properly program the TV so he went downstairs to the get a new remote control. He came up to the room with a new remote but that didn’t fix the problem. The original person we checked into the hotel said that she would try to find us a room that had a properly functioning TV in English with the close captioning working. She located a similar room but upon turning on the TV in that room the identical issue of the TV programmed in Spanish and no functioning closed caption occurred in this room as well. I asked this front desk employee what other options she might have but nothing was offered. I asked her if I could get a refund for the lack of access to a TV with closed captioning since the property had advertised this on the 3rd party website . She said I’d have to talk to the manager @ check out the following morning. Upon checking out I personally spoke to the manager who stated that since I made the reservation through a 3rd party website she could not make any refunds or adjustments. She stated that I would have to contact them myself. Lack of compassion for people with hearing disabilities "

"Yes"

"Overall good stay, unfortunately we were woken up at 5:30am by the front desk asking if we had a water overflowing- which scared my 8 year old and caused a rough start to the morning. "