Swan Lake

Booked a king bed but was given a queen. I was told by staff that it’s a king room because it has a microwave and a mini fridge. It was definitely queen mattress on a king frame. The L’occitane amenities were nowhere to be found. The staff told me that the picture is old and should not be on the website anymore. There was one thin robe behind the door which I never used. The sink was shallow and splashed water everywhere every time I turned it on. The shower curtain did not contain the water either, and splashed water all over the floor. The draining water in the shower made a loud noise that lasted for a long time and had to keep the bathroom door closed. Room was cleaned everyday but nothing got filled. I had to make a special request each time I ran out of hand soap and conditioner. Will not stay here again.

Our stay was amazing with a beautiful view.