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"The room was clean with a beautiful view from the balcony! No elevator gives you plenty of exercise. The bathrooms are shared. "

"Hôtel was in an excellent location. Having the ski rental on site was lovely. There was not a gym. The hotel room was great but the beds were very hard. "

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"The Hotel was amazing, the views from the Riger breathtaking. Hotel personnel was great, communication with the started since booking, knowledgeable and kind, they were helping all the way. The spa!! Ahh so relaxing. Dont hesitate to book! You won't regret it."

"Excellent location, staff and building. Great value - would stay here again for sure!"

"Great small hotel in Zermatt. Stayed for one night as travelling around, but Maria was great on desk. Checked us in earlier than normal time.(grateful for that). Slept well during night. Nice breakfast before checking out. Everything we needed. Would stay again."

"The beds are twin size, worst experience never ever recommend anyone…"

"Friendly staff, clean rooms. Price of water at dinner reduced it from 5 stars."

"I cannot recommend this hotel enough. The location was perfect. Looking at the mountains and snow falling every morning and evening was a dream. Easy access to restaurants, COOP grocery store and equipment rentals. Train is a 10 minute walk to get to the lifts and main skiing areas. The staff is amazing at Hotel Spinne, they were helpful and friendly. It was raining one of the evenings we were going out and they had umbrellas to use for guests. We also were leaving in the morning before breakfast was served and they offered to prepare us a breakfast to be delivered to our room the night before. When i tell you we could not have been more grateful for that as we had a 5hr travel ahead of us with tight train connections. Truly above and beyond hotel. Highly recommend and I will definitely stay here again. "