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"The hotel is old and outdated. For example there was one electrical outlet in the room. It was difficult to charge phones and watches."

"Perfect location actually on platform 1 of the train station. The staff were very friendly and helpful, nothing was too much trouble. The breakfast was fantastic with omelette made to order and the Queen music playing on vinyl in the background was lovely. All in all I couldn't thank the Freddie mercury hotel team enough for an unforgettable 60 birthday trip. Will definitely be back 100%."

"Room was a good size but rather hot. Apparently, a/c system was in winter mode. Opening windows was rather noisy from street/people activity. Excellent breakfast. Even though coffee machine in room did not always work properly, a staff member came to look at it immediately. Very nice staff. No restaurant, other than for breakfast. There was a bar, but it was not open on Sunday. Very good location for visiting St Gallen by foot and very close to station."

"Great room, clean and close to train station."

"The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent."

"Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff."

"Beautiful hotel, with stunning views of the alps. Room was incredible. Small, but everything you could ever need was available. I wouldn’t hesitate to stay here again. A wonderful few days"

"Lovely! Every room has a view. Good breakfast."

"Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful."