Switchback Hotels

"Nice place to stay"

"I don’t even know where to begin with how disgusting this stay was. We checked into the Sleep Inn, paid $90 for a room, and the moment we opened the door we knew we had made a mistake. The room absolutely reeked of cat piss, mixed with a heavy blast of air freshener that was clearly being used to try to cover up the smell. It didn’t work — it just made the entire room smell like urine and chemicals. The carpet looked like it hadn’t been cleaned in years and was visibly filthy. Then we checked the bed. The sheets had hair all over them like they hadn’t even been changed. The pillowcases were dirty and stained. At that point it was obvious the room had not been properly cleaned at all. To make things worse, the room was humid and stuffy with no AC running, so the smell just sat in the air. Walking into that room felt like stepping into a damp, dirty box that someone tried to disguise with air freshener. We refused to stay there. We walked right back out, left the property, and ended up driving 30 miles away just to find a clean place to sleep. We spent $150 at Tru by Hilton instead because there was no way we were staying in that disgusting room. This is absolutely ridiculous. Charging people money for a room in that condition is unacceptable. If a room smells like urine, has filthy carpet, and dirty bedding, it should never be rented out. Do yourself a favor and do NOT stay here unless you want to waste your money and possibly sleep in a biohazard."

"Clean room, excellent heat. Love not having carpet in the room!! "

"Never stayed"

"Yes"

"Clean room and nice staff"

"Room was dirty, cobwebs. Toilet was loose. Noisy"

"Thanks "

"staff was nice and it was cheap. bed was okay tv lacked anything good and bathroom had copious amount of hair stuck to wall"