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Reviews of Mariners Court Hotel

3.5 out of 5
Mariners Court Hotel
44-50 McElhone Street, Woolloomooloo, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 870 reviews" "
Rating 8 - Good. 395 out of 870 reviews" "
Rating 6 - Okay. 93 out of 870 reviews" "
Rating 4 - Poor. 28 out of 870 reviews" "
Rating 2 - Terrible. 9 out of 870 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Good breakfast
Stayed 3 nights in Apr 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Sydney. Breakfast very good and included in the price! Great location to walk to most major attractions within 20 minutes.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeanette

Location excellent. Everything else was average to below average
Stayed 5 nights in Mar 2024

8/10 Good

Christine

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

8/10 Good

Kirsten

Liked: Staff & service, amenities
Mariners Court was a good, affordable option in a convenient part of town. The rooms were not fancy but comfortable. We got the train with heavy suitcases - good to know if you do that don’t follow directions that go via Butlers steps. It’s a bit much with heavy cases
Stayed 3 nights in Mar 2024

10/10 Excellent

Lancell, Boronia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when attending events in the Sydney Opera house area. Included breakfast was excellent.
Stayed 1 night in Mar 2024

6/10 Okay

Gordon

Travelled with partner
Liked: Staff & service, amenities
Staff was friendly and professional. Located near local restaurants and a quite central (near Hyde Park and 30 min walk to the Sydney Opera House). Complimentary hot breakfast was very good but eggs and meats were oily. Coffee machine and filtered water dispenser were great. Rooms are well priced for the area but felt unsafe at times (think I saw a drug exchange outside the building down the block). Bathroom felt worn and saw small bugs fly out from drains on a couple of days. Cold water took a while to flow in the old fixtures. Bed was comfortable. Small tv had good selection of channels. Fridge, instant coffee, cookies were nice to have. Overall an ok stay.
Stayed 3 nights in Mar 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service, amenities
The property was in a good location. However the property itself could use some updating. Not having the hotel office open in the evening created an unsafe feeling checking in at night. The breakfast is nice and the staff very pleasant. We could keep our luggage in the office with the use of a washroom with a shower. That was a bonus. Good deal for the money!
Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness
Pros: walking distance to botanical gardens, opera house, circular quay, shopping and restaurants. Breakfast included - simple but yummy (Toast, eggs, sausages, cereal, cows and soy milk, yoghurt, fruit, coffee) Cons: reception is only open from 9am to 5pm so if you need any assistance you have to ring the manager who to be honest, is a bit hostile and seems to get annoyed if you ring him after hours. I also paid for a family room with a deck but got given a room without a deck. When I questioned the manager he said he actually had upgraded us to a better/newer room without a deck (meaning I had gotten a better deal despite not getting a varanda room) but to be fair, our room did not look new, it looked exactly the same as the room next door WITH a varanda, that we saw open while the housekeepers were cleaning. So I basically feel a bit ripped off by the hotel. Also, when reserving this hotel with Expedia the booking stated “reserve now, pay at the property” however a week before our arrival I got a AU$500 deposit. When I rang to check will I was being charged before my arrival, the manager said it was because it was a busy time in Sydney (during Taylor Swift concert) and they need a deposit to secure the booking. It was ok with us because we already had the money saved for accommodation, but it’s unfair that the hotel stated one thing on Expedia and didn’t honour it when time came.
Stayed 6 nights in Feb 2024

6/10 Okay

Andres

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved the location. It was a 25min walk to the opera house, through the botanic gardens. It was a short walk to King's Cross. Woolloomooloo seemed safe and relatively quiet. They are staffed from 9am to 5pm or 6pm so if you need to talk to someone after those hours, no one is available. Our room sometimes felt stuffy after being out all day because it is time-controlled. It stays on for some hours then turns off until you turn it on again. We enjoyed the continental breakfast. The bathroom shower was great. If you are about location, I highly recommend.
Stayed 4 nights in Feb 2024

6/10 Okay

Emma

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room is run down. Many lights did not work. Difficult to get ready when the room was so dark. We did not get daily housekeeping, just fresh towels when we requested. No dish-soap to clean glasses and mugs in our room so we were unable to utilise the kettle to make hot drinks. Kitchen area was locked so we could not use coffee machine there outside of breakfast hours. Curtains in room are mouldy as is wall/ceiling of shower bathroom. We ran out of toilet paper because our room was not serviced despite us staying for 5 consecutive nights…. Games room has a broken coffee machine with expired milk in fridge and kitchenette in games room has open biscuit packs… does not appear to get regularly cleaned. This resulted in us being out in the city and not in our room much. Finally we were nearly charged an extra night at check in, luckily we noticed before we were charged. Positives: daily breakfast and good coffee from machine in breakfast area. Location was convenient— walkable to opera house and CBD.
Stayed 4 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. We did get an upgrade to a family room which gave us more space. Basic cooking facilities and fridge which was a bonus. The staff were helpful and the breakfast was very good.
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 30 minute to the opera house and wharf. Value for money with great breakfast included.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Feels a little sketchy from the outside at night, especially if (like me) you've never been there and don't know where you are. But come morning I realized that it's got a fantastic location - the Botanical gardens are right there, there's a variety of dining options, and it's near (without being too near) the downtown area. The facility itself a bit retro in its architecture, but solid in construction, with wide hallways, and has been refurbished. Bathrooms (and the rooms in general) were clean, and the morning (Full Australian) breakfast was fantastic. I would definitely stay here again.
Stayed 3 nights in Feb 2024

4/10 Poor

Dorothy, Wakefield

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot shower did not work and the receptionist said a cold shower would be good for us, after much complaining he agreed to refund $30 Australian. We woke in the morning covered in bites. The linen and towels were clean and fresh but the whole hotel had a smell of damp and had obviously seen better days. We were glad we were only there for one night
Stayed 1 night in Feb 2024

6/10 Okay

Isabella

Disliked: Staff & service, amenities, property conditions & facilities
It's cheap for Sydney. Quite basic. Feels a bit unsafe. No staff at night and a bit rude too
Stayed 1 night in Feb 2024

6/10 Okay

Kristine

Travelled with group
We arrived from the US at 7am and had to wait until 9:00am for the office to open. They did store out luggage until check-in. There were restaurants within walking distance. The free breakfast was okay but only one coffee maker that you had to wait in line for. Would rather have paid more and stayed closer to Circular Quay.
Stayed 2 nights in Feb 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Bassam

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few block away from the train/subway station of Kings Crossing.
Stayed 1 night in Dec 2023

8/10 Good

Gordon, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, predictable accommodations. Planned to stay 2 nights but extended my stay due to cyclone in Cairns. Reception honored my rate for extra days. Daily cleaning staff very friendly and efficient but a bit inconsistent on level of cleaning each day. I would definitely recommend.
Stayed 4 nights in Dec 2023

8/10 Good

Shaun

Liked: Staff & service
-
Stayed 1 night in Dec 2023

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little courtyard areas off each room with a table and chairs.
Stayed 1 night in Dec 2023

8/10 Good

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast. The variety and taste was excellent and the staff very friendly and helpful. We enjoyed the relaxed pubs and restaurants in walking distance.
Stayed 3 nights in Dec 2023

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Arrived early and Richard opened up for us, looked after us until our room was ready.
Stayed 2 nights in Dec 2023

4/10 Poor

Aaron

Disliked: Cleanliness, property conditions & facilities
Nice and cheap, close to the city. BUT that’s it, sitting down for the free breakfast and had 2 rats run past us. There are lots of homelessness and drug addicts around the hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a find in Wooloomooloo
Cosy, quiet and comfortable. We loved our stay at the Mariners Court Hotel. The included breakfast and onsite parking were very handy for a family trip. The staff were lovely. My child asked if we could come back again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Syn Pok Choong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly, helpful service from property management. Compliments to manager Reginald. Certainly recommended for family. Managed to accommodate 4 adults: 1 Q, 2 S in a 2 rm configuration, shared bathroom ensuite. Onsite covered parking. But with walking distance to public transport, able to give up my rental vehicle.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet Hotel, breakfast included ham and eggs, fruit, toast, cereals, very clean, will stay again
Stayed 1 night in Dec 2023

8/10 Good

John

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Maddison

Travelled with partner
Great price and place to stay
Stayed 1 night in Nov 2023

6/10 Okay

Susanne

Liked: Cleanliness
Convenient location. Value for money with breakfast included in price. Easy walking distance to the wharf. Clear check instructions delivered via sms.
Stayed 1 night in Dec 2023

10/10 Excellent

Nevalagi

Liked: Cleanliness, staff & service, property conditions & facilities
Great host,Manager "Donna"
Stayed 1 night in Nov 2023

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick close to botanical gardens
Stayed 1 night in Nov 2023

10/10 Excellent

sheila, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a couple of days visiting Sydney. Located in a slightly sketchy area but an easy walk to CBD Sydney and lots of restaurant choices rearby. As mentioned,breakfasts are good, free coffee all day was appreciated, nice outdoor patio area and lounge, and guest laundry. Not particularly aesthetic but vey convenient in all respects. If you are a traveller (as opposed to a tourist) you will appreciate this place.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel happiness
Excellent service. Went above and beyond to help us be comfortable on our stay. Very nice hotel to stay.
Stayed 1 night in Nov 2023

6/10 Okay

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Gerri

Stayed 1 night in Nov 2023

10/10 Excellent

Liliana, Lile Bizard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean ,not to far from city center close to hop on hop off bus which took you all over the city
Stayed 1 night in Nov 2023

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service
Staff were very accommodating and helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Iva

Disliked: Cleanliness, property conditions & facilities
Very disappointed! You can’t trust the pictures of some Hotels. The Mariner Court building needs updating. Our room was not cleaned well. I was surprised that Expedia would promote this Hotel on their site. I would not recommend it!
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Generally very satisfactory. A couple of cleaning details in shower need a bit closer attention but generally very clean.
Stayed 1 night in Oct 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant property I was able to access the room early which was great. U fortunately in middle evening, smoke alarms went off thru the building, stoppedfor a few minutes then continued, ear piercing, nobody seemed particularly bothered. With no late reception on duty,it washard to know what todo.there was no sign if smoke or flames. Eventually heard fire engines, but again no body advised anything. In the mirning it was just stated it was a glitch in the system.
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for even just a night
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness could use some work, got in the room and the toilet paper was empty and had a coat from a previous guest in the room. Also some insects in our room. Breakfast was nice and it was in a good location.
Stayed 2 nights in Oct 2023