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"Always made to feel welcome and very helpful staff ,clean rooms and great amenities, been coming here for 5years and never had a bad experience "

"Nice easy stay. Good size room that is very clean. Staff are great from front desk to all general staff. Near to station and great places to eat nearby."

"Clean rooms and very friendly staff. We called down to the desk several times for various things and the staff were always quick to respond. "

"Very comfortable "

"During my stay I encountered several cleanliness issues including an un-vacuumed carpet, an uncleaned bathroom, a bug found on my toothbrush, and broken glass in the bathroom. The team were responsive when contacted and did arrange a partial clean the following day which improved the carpet and smell. The broken glass was also eventually removed after being raised a second time. However, at no point was any form of compensation offered or even a genuine acknowledgement of how uncomfortable the experience had been — which for the price point and standard expected, I think would have gone a long way. I'm sure this isn't reflective of every stay, but I left feeling like my concerns were managed rather than genuinely cared about, and wouldn't feel confident returning."

"Room clean but small and tired (in need of refurb.). Was just about OK for a short stay in easy reach of city centre and airport. Bathroom tiny, car park charged as an extra."

"Older hotel but the room was clean and comfortable and the staff was friendly and helpful. They do a nice complementary hot breakfast in the mornings (eggs, sausages, ham, mushrooms and fried tomatoes) along with options like cereal and fruit. The walk to the Opera House is just over 1 km."

"Beautiful area, friendly staff."

"Spacious room and comfy bed. Close to amenities and public transport "