Executive Double or Twin Room
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Reviews of Richmond Hotel

3 out of 5
Richmond Hotel
Al Hamra City 10th floor, Hazrat Shahjalal Road Zindabazar, Sylhet

Reviews

6.4
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 0 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

5.4/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Syed, Scarborough

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There no sign for the hotel in the parking area for entrance! In the day time it's really hard to get a parking as many other business use the same building!
Stayed 1 night in Dec 2023

10/10 Excellent

Vijay

Property is very nice clean and stuff was helpful .
Stayed 2 nights in Dec 2023

4/10 Poor

Nazmin

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Did not get the room we saw on the picture. Property needed repairs, bedroom wall needed paint, wall cracked in few places etc. Bathroom door didn't close from outside, handle was broken, tap was dripping all the time, toilet was so bad. Bath room was in bad condition. Equipment making noises such as lights. Tea table glass broken and sofer had stains.
Stayed 1 night in Dec 2023

6/10 Okay

Abul

Disliked: Cleanliness
Stayed 1 night in Feb 2023
Response from Richmond Hotel Sylhet on 23 Feb 2023
Thank you

2/10 Terrible

Iftekharuddin, Sylhet, BD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing unique about this property is its facade. By looking at the front desk one would think that everything behind it is good. This is extremely deceptive! Once inside the apartment, you will want to rush out of it as quickly as possible.
Stayed 1 night in Jan 2019

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
It was one of the worst experience of my life, this hotel located on 10th floor, the receptionist had no idea about my booking and the rooms were dirty, and no towels, soap and other necessary stuff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central Sylhet hotel with views
Under good management. Staff caring and responsive to the needs of guests and service conforms within the star rating. Airport transfers are included on some bookings. It was great for me, a foreigner, to share accommodation and to be able to travel with my 3 Bangladeshi friends which provided me with extra security. When we had to depart early morning kitchen staff kindly prepared breakfast for us outside of the normal time - thank you for that!

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Cleanliness needs to be better
Overall it was ok but disappointed with the fact I found cockroach on 3 different occasion. Room service is terrible. Reception staff were good, especially Roni.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was great